Sofa Recliner Company

(i wish zero or negative stars was allowed)
this establishment is GARBAGE. i bought a «custom» sofa there a few months ago. When the couch was delivered not only was it visually unacceptable (stitching n couches pulling out) but it was mechanically broken (the sofa bed mechanism is bent/​broken). I emailed them for a month regularly looking for an acceptable resolution or any resolution for that matter. I was met with nothing but excuses, and finger pointing to the manufacturer, quality control, and the delivery company. When suggesting the metal mechanism be sent fed ex i was asked if i planned on paying for it!!! are you kidding me? why would I pay for my couch to be fixed when it was delivered broken? i went into the store and the «manager» was not only sarcastic and argumentative but full of as many excuses as «mike» in the service department. this store is located across the street from the miramar gates. i can only imagine their plan is to pray on the military assuming theyll be shipped off before they can still have their furniture fixed under the warranty! shame on you sofa recliner company for your unprofessionalism and lack of customer service.

Today a friend came over and was admiring our leather sectional sofa. I told her we’ve had it for about 6 years and she was impressed how good it looked. She wants something similar and was very interested in knowing where we bought it.
Honestly I couldn’t remember the name of the company, probably because while it’s so descriptive, it’s not a proper name. I did, however, remember that Plummer’s was in the same center (and I liked Sofa Recliner Co — both products & service — much more). So I finally figured it out and when I saw there was only one review, thought I should add one.
I can’t remember our salesman’s name, but I do remember that, like the previous reviewer said, he was helpful & not pushy. We actually started out looking for microfiber and the salesman suggested that if we had pets, we might want to consider leather. I will be forever thankful for that suggestion, since we now have a little boy dog who lifts his leg on the furniture sometimes and it would be a disaster if we had fabric!
Prices aren’t cheap, but not outrageous, and the quality is good. I remember going to so many furniture stores when we were shopping for our sofa, and getting a lot of bad vibes — we felt very comfortable doing business with Sofa Recliner Company and our sofa has held up very well.

Shopped ALL Labor day weekend for a sofa. Went back to this store 3 times. Our salesman Gary was very patient and knowledgeable about his and others products. Not pushy, He only wanted to sell us «what felt most comfortable to us». We decided we wanted a powered recliner sofa. This is THE store for those. Better selection than department stores and others in their neighborhood. Much better quality than the big cheep furniture stores, for about the same price as their junk. Even with some customization and a bonus free delivery thrown in.