Sue Optical

If it were possible to give this place negative stars, I would. I HATE this place because they murdered my frames. And to add insult to injury, I’m attending optometry school this fall. This is the kind of practice I will NEVER have and I am truly embarrassed that there are optometrists who allow themselves to give this kind of service.
I came here on a Sunday because my $ 350 D&G frames broke apart the day before finals so I needed a quick and instant fix. This was the only place open on a Sunday afternoon willing to fix my glasses right then and there. This practice was new so a lot of work was being done and the place was slightly disheveled.
The male optometrist (wish I remembered his name) said that all he needed to do was screw something into the frame. I sat there for nearly 45 minutes, worried sick because I heard the drill turn on a dozen times. When I got my frames back, they were BUTCHERED. Yea, the glasses were put back together, but I am no longer able to bend them comfortably without the fear of breaking them again and they have lost flexibility. Also, they are scratched terribly on the frame (refer to photo) and he EVEN SCRATCHED THE LENSES. I am absolutely livid. The man still charged me cash for the repair since their card machine was not yet set up.
I wish I would’ve gone back and demanded new frames at the time, but soon after finals I left the country. I WOULD LIKE NEW FRAMES BECAUSE YOU RUINED MINE.
NEVER. EVER. EVER. EVER. GO. HERE.