iLash Extensions

I never really take the time to write reviews unless it’s a horrible experience or an amazing one. I’ve been getting my lashes done for a few years now, and am the person that ONCE I find the right person, I REFUSE TO switch. I had a lady that I use to go to, but found myself having to return on a weekly basis which I didn’t have time for. I read Xulian’s reviews and decided to change it up since she’s located right next to my job. I LOVE HER. I return probably every 3 – 4 weeks and although their have been sometimes where I had only a couple left, she has only charged me for a refill. sometimes I only have 30−40mins to spare and cant do the full hour, and her work is IMPECCABLE! Even when I dont have her apply too much, it last for SOOOOOO LONG. she’s always making sure she applies the right length and quantity for you. Today I got them done, and she recommended I only do a MINI SET REFILL since I request to have it not as full. this is the main reason I’m writing this, because I loved her honesty. I’m in Sales so it’s my nature to magnify any type of customer service experience that I’m in since I make sure to do right by my Clients. XULIAN’s work and customer service is AMAZING. I WOULD RECOMMEND HER TO ANYONE. THANKS XULIAN!

Xiulan is a perfectionist that pays attention to detail, which is why I continue to go to her. She is also very pleasant and gentle.

I had eyelash extensions done several months ago for my SO’s investiture party, which also doubled as a test run to see if I wanted to have them done for my wedding.
Regarding the eyelash extension application experience, it was a relaxing 90 minute session with little discomfort, although my eyes did water a bit towards the end when she finished. Afterwards, I didn’t have any allergic reaction to the extensions or the glue, which was a concern for me. Xiulan is licensed (if it matters to you) and booking appointments is easy through the website. One thing I noticed is that she didn’t wear a mask OR any gloves during the application process. I don’t know if this is standard but halfway through the application process, I could smell her breath as she was applying the eyelashes. For hygiene purposes, I can’t give the full ⁵⁄₅ stars.
I was cheap and didn’t book an appointment for eyelash removal, but after 3 weeks, they all fell out. I used an oil-​based cleanser to see if it would accelerate the process, and they wouldn’t come off any faster, so these extensions are pretty hardy. In the interim, I wore half lashes to conceal the janky unevenness in my lashline as they grew/​fell out. I wore makeup everyday after my appointment day and they were easy to clean with micellar water, but cotton squares are the devil, so watch for cotton fibers stuck in the lashes. When they fell out they looked like spider legs or pincers (sometimes none, sometimes as many as four fell out during makeup removal/​cleansing at night) and they get tangled in the shower, so have a clean mascara wand/​spoolie ready to detangle your lashes. My least favorite thing was how crunchy they feel, while false eyelashes are more fluffy and flexible in texture.
Would I get them again? Probably not. They’re too high maintenance, expensive, and get in the way of my makeup application/​removal. But if you don’t wear makeup or wear only minimal makeup, they may be more your speed. One major pro is no mascara smudges, which is nice during hot weather and while working out. My lashes were crimped and weak looking after the extensions fell out, so I think they do affect the health of your lashes, but they went back to normal after about a month.

I have been a regular client for almost a year and yes, I can report that my eyelashes are beautiful, as I have been stopped and asked about them in nearly every place you can imagine. Most fondly, I was asked about them by a drive-​thru fast food cashier, and I hastily scribbled iLash Extensions’ website URL on the back of my receipt in response.
Eyelash extensions are an investment in your beauty routine, and I understand trepidation on behalf of any newcomers into this game. The initial cost and continuing refill costs add up to a lot of money. Here is why I went with Xiulan a year ago, and hope to continue being a client of hers for years to come:
— Offers easy online booking with a wide schedule in a convenient Union Square location
— Agreeable refill costs — you won’t find a similar price anywhere for similar quality
— Xiulan herself — great personality, she listens to your length/​look requests, and responsive to emails
Thank you, Xiulan! I really could not be happier. See you in a few weeks!

The first time I was to Xiulan I was sacred to get my eyelashes done because I did not know how they would turn out and whether it would suit me. Once she was finished with her work, I fell in love because the eyelashes felt perfect and so weightless. It didn’t feel as if I had any lashes on which was perfect. I love getting my eyelashes done by her, I always go back when I need to get my eyelashes refilled. I recommend going to her when ever you have the chance because you won’t regret it!!!

I have visited many eyelash places in the city since 2012. Xiulan is really one of the best. She is professional, very skilled and a kind person indeed. I requested a shorter appointment (10 month baby home waiting) with full lashes placement. She was able to deliver a perfect result. Give her a try! you will be just another many of her happy customers.

Xiulan never fails to make my lashes look amazing! I’ve been going to her for a while now and I highly recommend her. Love the way the results turn out every time :)

I got my lashes done by xulian and so far have been impressed with the longevitiy! I have been getting my lashes done for almost 2 years now and use to have to go back for a fill every 2 weeks, which I HATED! Only because I get my lashes not only to look gorgeous, but because it SAVES me TIME. If you’re busy like me, it’s a hassel to have to find an almost 2 hours of your day to squeeze in and book an appt that works. Xulian lashes are much more thin then what I’m use too but she does a great job at making them last especially for the natural set.
My only concerns are the santiation. She doesn’t cover the pillow or the bed with paper or towels that she can switch out for every customer. My friend who I recommended got sick after getting her lashes done there and noticed xulan did not wash her hands after or santize the pillow. Considering how dirty SF is. Its important. I would recommend visibility in santiziing the tools used and maybe investing in paper covers for her bed. I get my eyebrows done religiously and even those salons cover their beds and change out the paper covers.
Other than that her lashes last long. People get lashes done for beauty and to save time

I absolutely LOVE LOVE LOVE the service here! Ive been getting my eyelashes done for 10 years now and had a regular place when I lived in LA. When I moved to SF, I tried a bunch of different eyelash places and finally stopped looking after I came here. When Xiulan first did my eyelashes I tried to have small talk with her and she politely told me to just relax so she can focus on my eyelashes. I love that! Straight to business and my eyelashes looked so natural and pretty. The customer service, quality of results, and prices are the best in town. FIVE STARS FOR SURE!

Argh, yet another lie from Xiulan (from reading her response). Like I mentioned in my review, I had been going to her for 8 months, every 2 – 3 weeks without a break. I think that more than qualifies me to leave an honest review.

Ver professional! Her new location is really nice. Fair pricing.

I initially went to Xiulan to get eyelash extensions for my wedding. I did a full set with her as a trial and two refills that led to my wedding. It was my first time getting eyelash extensions, so I don’t have anything to compare it to, but my experience has been great… so great that I am still getting regular refills with her 2 months after I thought I was going to stop. Refills are done every 2 – 3 weeks. I’ve gotten several compliments for my lashes, and most people ask if they’re real (which is a good sign if they look real, right?)
Sure, you can get groupon deals for cheaper extensions, but Xiulan’s location is close enough to my work place that I don’t have to go too much out of my way to schedule it in. Time is money, and I’m paying for convenience… and great extensions of course!
If you’re having a destination or multi-​day wedding, or going on honeymoon or vacation and will be taking lots of pictures, definitely get eyelash extensions! Xiulan is reliable in getting it done for you!
oh and do know that you’re supposed to avoid shower or work out (sweat) 24 hours after getting the extensions, so plan ahead!

Gosh, I wish I could give this more than five stars. Five star plus would be an understatement. Love my new lashes, everything I wanted and MORE! I got heaps of compliments from when I stepped out of 500 Sutter to the Bart station… Gave 2 people the contact info for ilash on way home at their request. She is pleasant, professional and makes the process easy to sit through! Not to mention she is an amazing artist, she delivered far more than I had even dared to hope for. Thank you!!! See you soon!!!
Ps: my lashes were nonexistent, what was there was short straight and fine… I don’t even feel the extensions or glue which was a concern of mine actually I don’t fell like they are there at all (my mascara before was heavier)…

I have had eyelash extensions for over a year now. I moved here from the Washington DC area in February 2015, and had been to 4 different places in the DMV (what we call the DC Metropolitan area)…none of those 4 places even compare to the quality of service and lashes you get here with Xiulan. I’m not sure if perhaps the places I tried back on the east coast were just alright for the area (though at some point were believed as great), or if Xiulan is just amazing at what she does… in actuality both are true but for the sake of this review I’m going to go with the latter.
Xiulan is the very best! From the minute you walk in (she just moved locations to Sutter in Union Square, but even her previous locations at her home in Oakland and on Geary), you will notice everything is organized and clean. Practicing good hygiene here, people… this is a very good thing! She uses long-​lasting but SAFE glue… also just as important! I’ve been to other places where the glue caused my eyes to water from toxic fumes or caused my eyes to burn. On the same topic as comfort, I must say she is the most gentle technician I’ve ever had… each application with her is like nothing. Actually, I doze off pretty much at each appointment because she knows how to properly remove any pre-​existing grown-​out extensions and apply new ones without tugging through my lashes or poking me. She also uses the cooled half-​moon patches on your under eyes (which is the proper way to secure the skin and lower lash area)…all 4 of the places in the DMV I tried used tape (a big no no!). The lashes themselves are high quality synthetic that look so natural and are very light! They are individual lashes and do not come in clumps… believe it or not, I’ve been to a place where the lashes were attached in tiny clusters (again, another no no!). And finally the most important thing to note is how great Xiulan is as a business owner providing a service. She is VERY knowledgeable in designing the right lash style for your eyes, and is professional and very very sweet. Appointments are super convenient to book as far as making the appointment (all appointments are made online on her website)…although now she has become popular for good reason, so it’s nearly impossible to get an appointment with her last minute anymore. Book her… you won’t regret it if you want an amazing lash experience!

Xiulan is THE BEST! If you’re going to get lash extensions, definitely get it done by her. She is very professional, friendly and she also works fast. I’ve never felt any discomfort from her eyelash extention work, it is always a great experience.
Thank you Xiulan, now I am addicted!!!

After years of looking like a hot make-​up mess after my treacherous hot yoga classes, I decided to venture out and try something less invasive than tattoo eyeliner — Lashes.
Xiulan has years of experience from a major chain that specializes in eyelash extensions, reflected in the dramatic and yet natural look of her work.
Unlike other places who place a strip of lashes on your eyes where one mishap can cause an entire lash failure, Xiulan tediously applies each lash one by one.
I have presented Xiulan with almost every lashes mishaps possible, and she is always able to save my look until my next visit. Her honesty is priceless — telling me what will, will not work on my lashes, selling me only what will work on me.

Who knew my eye lashes would ever look so darn good?!
I’ve always dreamed of having long, luscious, full eye lashes (who doesn’t?!) I have never heard of getting eyelash extensions. And the only way I was able to have these dream lashes were to use uncomfortable fake lashes. I’m so so happy I stumbled across this.
Xiulan is an expert! She will give you advice on what looks good, and ask you questions so that you get the perfect lashes you want while still making it look natural. She is so so professional and gentle. I can’t even feel the extensions on my lashes… That’s how natural they feel (and look!) She was very fun to have a conversation with and you can tell that she loves what she does. I HIGHLY recommend her! And I will definitely be back so my lashes are up to par! I’m obsessed with them! Thank you times a billion, Xiulan!

I am obsessed with eyelash extensions! Just to give you some background, I’ve been getting eyelash extensions for the past 3 – 4 years and have seen various technicians with varying skill levels. Xiulan is fantastic! She is extremely skillful and her prices are definitely one of the best in San Francisco. The lashes and glue that she uses make your lashes look very natural, but still give that OOMPH factor that you’re paying for! I’ve been to several technicians that use very fake looking lashes, so its really refreshing to see my face with something that doesn’t make me look gaudy.
Her lashes have gotten me so many compliments from my friends to random strangers! I got them done right before going on a week long trip to Zion National Park and received compliments from several other hikers I met on the trails.
If you’re on the fence about getting lashes – JUST GET THEM. If you’re tired of waking up and going through the motions of curling and applying messy mascara to your lashes, the $ is worth it! I wake up, wash up, apply SPF, and my face is ready to GO. I don’t have to deal with accidentally cutting any lashes with my curler, having to recurl throughout the day, dealing with dried up mascara or raccoon eyes. I am so so SO SO glad that I’ve found Xiulan and I will continue to follow her to keep her as my lash specialist!
OH, btw– did I mention her new spot is literally at Union Square? You definitely can’t beat that!

Xiulan is amazing !!! Her meticulous and extreme professionalism shows each and every time I ether get a touch up or full set. I happily get compliments from 2 – 3 times a week on how beautiful my lashes look. All credit goes to Xiulan. I was lucky enough to be introduced to her in Feb of this year. i can’t tell you how pleased an excited I am that she now has her on place. WELL DESERVED !!!
Thrilled to express my gratitude .
Xiulan you are simply the BEST !!!

Xiulan is the best lash technician I’ve been to and I’m so glad she has her own place now! I’m not surprised though. Her technique is immediately superior from the lash application process. She does everything so fast but also so carefully. I’m usually late, being that person, but she always gets the lashes applied in record time and sometimes finds a way to squeeze a brow wax in. The lashes look amazing and last for longer than any other lashes I’ve bad applied by other people.
She has a winning personality to match her talent. She’s witty and charming. She notices things like the pattern of how my lashes fall out or breakouts I get and gives me advice on lash/​skin care.
Xiulan will work with however you want your lashes to look and always get them right. She’s also great at just doing her thing if you really don’t know. I gave her an idea of the look I wanted but was incredibly vague and she just did it perfectly.
If you’re going to get lash extensions, definitely get them from here! I have a feeling it going to be fighting people off to get a spot on her schedule as the word continues to spread!