Dr. Scott Dinh is a very knowledgeable eye doc who is super friendly. I’ve been seeing him for the past few years and trust his expertise. Great service and highly recommended!
Emmie L.
Place rating: 4 Milpitas, CA
For me, the service is what makes it or breaks it and heavily factors into my ratings. Generally speaking, I tend to stay far away from those who are rude and unwilling to answer questions with a sense of patience that is crucial for an optometrist to have. I’m happy to say that their new location is not only cute and has a more modern feel to it, but the staff is excellent! Dr. Dinh is well-mannered and very professional, while his receptionist is very sweet and patient as well. The only minor disadvantage would be their limited selection of glasses compared to other optometry places, though I was able to find the perfect pair of prescription glasses for me. The bad news is that I’m nearsighted. The good news? Insight Optometry fits all of my fuzzy-eyed needs!
NT T.
Place rating: 3 San Jose, CA
Here’s an update: I recently received a $ 35 refund from Dr. Dinh. He explained that he was able to do a return for 1 box with his vendor, so he sent me the cash. He didn’t need me to return the contacts to his office at all and I got the money. I was surprised and confused, but nevertheless I went to his office and gave him the 1 box that I got refunded for. No need to go into much details, but I have to give him credit for trying to satisfy his clients. Sure I might go back for an eye exam again, but I wouldn’t purchase anything there.