Knollwood Hospital For Pets

I love Dr. Mitchell and the staff at knollwood. Dr. Mitchell shows how passionate and knowledgeable she is each time I visit. Another bonus is she is so open to holistic care for pets. She is someone who is meant to be a veterinarian and living it.

Extremely nice people and great Doctor. Took great care of our bunny.

My beloved dog Lolla had a hard time walking and was admitted to Purdue Vet Clinic on March 26 for MRI and IVDD surgery. Unfortunately during MRI was discovered that she has 3 tumors inside her spine. One of them is very large and wrapped around her spinal cord, so surgery is not an option. She us only 8 years old and median age for shit-​tzu is 14. She is in pain and walks only with a harness, but she still eats a lot and loves to go outside and does her business outside, so I have a hard time to put her down at this point. I turned to holistic therapies and was trying to find a holistic vet who could help me to manage her pain and make her life as comfortable as we can. Since I live 10 min away from Dr. Mitchell and she has a decent reviews I decided to call to schedule my appointment. I called and explained urgency of my situation. Unfortunately the person on the other side was agitated and unpleasant. She almost kept yelling to me that I have to fill form online andand they have to get referral from my vet and records from them and records from Purdue. I tried to explain that I will talk to my vet to send a referral and fill form on line, but I have all the records from Perdue and my vet printed at home, so it makes much more sense if I could drop them off instead wasting time to get them. But the woman on the other side was still rude telling me with a raised voice that I am not understanding their procedures and I have to follow them. She said it would be probably weeks before my dog has an appointment and there is nothing she can do about it. She also mentioned that they had a water damage in their office and they currently closed for at least 2 days, so she shouldn’t be even talking to me. It sounded like she was stressed out with all that situation (probably had to call lots of people and change their appointments) and she took it out on me. That’s not the way of treating your potential client specially a person with dying dog who is seeking just some help. Well I thought okay maybe that lady had a bad day (we all have them) and filled a form online twice just to make sure they got it. It says online that the team coordinator will call within 7 day. Well 12 days later nobody even bother to call. It’s says on their website that they care about every animal and you can visit them for tour and cup of tea, but they can’t even e-​mail back to a person who tries really hard to find someone relive for a dog in pain.
I would avoid this office, because it’s obvious they don’t care about animals.
Agata L.

I love Dr. Mitchell I have been taking my fur babies to see her for about 10 years now. She always goes above and beyond to answer all of my questions. I am the type of person that wants to know how this happened, why this happened and what we need to do next to either prevent or stop whatever it might be that is wrong with my fur babies. Dr. Mitchell is always full of suggestions and doesn’t not push the «pill fix» if something else could be done which I appreciate. They use natural homeopathic medicine, chiropractic, acupuncture and laser therapy I am a fan of all of the above!!! As I am myself using more of the natural ways to get healthy I am also glad I can provide that for my babies. My kitty especially is a crazy jumper and she jumps 6feet in the air! Needless to say sometimes she doesn’t make it so chiropractic adjustments for her are a frequent occurrence and she is ready to concur the world. Any one looking for the best Vet for their pets should see Dr. Mitchell!!! She also continues to go to seminars and keeps on educating herself on the new ways of helping animals. I find that most vets after they graduate stop learning and are just stuck on doing things one way. Recently I had to take my second kitty to a different vet as Knollwood was closed that day and what a different experience that was. This vet took 5min in the room and ignored most of my questions even when I asked for suggestions of what to do after visit. Definitely makes me appreciate what Dr. Mitchell does more!!!

The review below mine definitely helped me decide to give this place a shot. I have driven by it several times and frequent the Fortune House Chinese Restaurant in the same strip mall (see my review on them because they are also fantastic), but only recently adopted a kitten and needed a primary care vet for him. Honestly, it’s a little creepy from a distance as it’s just labeled as «PET HOSPITAL» next to «BOB AND PEG’S DENTAL», but I am still glad I found Mary B’s review. Now onto my own experience.
Phoning in to set up an appointment was very easy — the assistant was friendly and thought our kitten had the best name (he’s named after Master Tonberry from Final Fantasy 7 — if she only knew what kind of character the REAL Master Tonberry was, tsk tsk…) Thankfully, they had an opening about two hours after I called so it was also very prompt.
I arrive a little early to handle paperwork and even after that, I still had to wait for fifteen minutes after the scheduled time so I deducted a star (NOTE: it would be half a star if that were possible though). She offered me tea and when I declined and asked for water for Master Tonberry, she provided me a bowl with clean water which he happily drank. The exam room was available and the technician was straight-​forward and addressed all my concerns; because it was a new patient general check-​up, that meant it required a temperature and of course, those are not pleasant for animals. After finally getting the reading after three tries with him squirming and crying in my arms, the technician left to actually get Tonberry treats to reward him — I think he ate half the bag. Then it was onto cleaning MT’s ear, which the tech agreed may be something to be worried about considering how much buildup there was.
Doctor Niznik came in and we discussed MT’s different issues — she was very knowledgeable and offered options in treatment while complimenting MT’s behavior and physical appearance. While talking, the tech returned to inform me that the test came back and MT had ear mites, which meant ear drops treatments. We discussed a course of action and she prescribed medication in hopes of the sneezing not being a permanent feature of our kitty’s behavior. The tech came back in with the assistance of a nurse to clean MT’s ears for no charge before demonstrating how to apply drops twice daily to get rid of the ear mites.
Check out went smoothly and initially I was told an exam alone would be $ 78, so because I had two sets of medications and a lab test on the ear discharge, I expected it to be quite expensive — on the contrary as it only ended up being about $ 50 more plus they are open on MLK Day, which is technically a holiday, so I was able to make a follow-​up appointment with no issues.
All in all, very knowledgeable and friendly staff, convenient location for us, no real hassle, and reasonably priced for services. One thing I would recommend is if maybe some sort of guidelines on pricing on their website just to give customers an idea — I know our doctors do not necessarily do the same, but with insurance I could understand that fluctuating; our pets do not have that misfortune (that I know of…) so it would help to get an idea on what costs would be for a visit.
Otherwise, I am pleasantly satisfied with the overall service and am actually looking forward to returning in a few weeks, though I’m sure Master T is not.

Knollwood is incredible, and I highly recommend them to my friends and neighbors. I can assure you that my cats receive better health care than I do because they go to Knollwood. Dr. Mitchell is amazing. Not only does she clearly love each one of her patients, but she also keeps up to date on all the medical veterinarian breakthroughs. Your animals will get the advantage of the best medical care combined with the best holistic care they could ever receive. In addition, Dr. Mitchell hires the best support staff!
My cats have been seeing Dr. Mitchell for 12 years. As long as I live within driving distance from this vet, I will never take another animal I own anywhere else. I trust this vet and her staff with my babies’ lives, literally!

You can’t seriously look at that review below and think, wow, that’s really informative, I won’t go there. NO…
I have to say. We’ve been with this hospital for the past 10 years. I have NEVER had a bad experience with the place. Dr Mitchell has ALWAYS been amazing with my dogs. I’ve never seen someone so good with animals. Ever.
On one occasion, my sweet little Boston was stung by about 8 bees. EIGHT.
I called right away, asked if I could come in (my dog was seriously fading) and they said to come in right away. No questions or delays. Nothin.
Came in, they took care of her right away. I would even say they saved her life. They said she was lucky to be alive because of how small she is.
Another occasion. Same dog. The poor thing jumped off our couch and hurt her back. Same deal. Called right away, said we might have to wait 10 minutes. But that was fine and it wasn’t even 10 minutes we waited. They treated her so well there you wouldn’t believe it.
I completely vouch for this place. Nicest nurses and vets over there. I could go on and on about other pet scares where knollwood came to the rescue but I won’t. Trust me. They’re great!