O’Reilly Auto Parts

The guy was able to figure out my signal light issue and was really helpful! He also helped me grease up my hood so it wasn’t so hard to lift. I think his name was Joe. I was able to get the help and services I needed! Super fast too!

Stopped by today and the place looked good. Helpful employees and good prices. I was very impressed with the way that the manager handled a customer who was looking for a low price bulb. The customer obviously didn’t have much money and the manager helped her find her lightbulb and explained how to install the bulb. The customer went out to install it and was having difficulty and the manager quickly went out to help. This sale wasn’t going to make their sales day, the customer was not going to spend a lot of money, but the manager gave her top notch service… good work team.

Went to put air in tires, saw was missing a lug nut. Thankfully, they were open on a Friday evening. Josh helped me find the right part and even put it on for me! The manager also suggested he check all lug nuts to make sure they were tight. So helpful and felt so much safer because of being able to get that part and had it on. Definitely going back for other auto needs!

Thank you again Alex.

Blew a few fuses, came here to replace them but stuff still wasn’t working. The manager came out to help us. He figured out which fuse it was and fixed it for us. Awesome guy! So helpful and nice!

Wow. If your looking for an argument against the $ 15 an hour minimum wage, look no further. I’ve never been surrounded by so many stupid people. Went to buy a starter for my car, the guy who helped me didn’t know his elbow from his a hole. He was either a recovering meth addict or still on it, so tweeked out of his mind that after he finally found the part that I needed he couldn’t keep himself together to figure out how to ring me up so he had to pass it off to another stupid employee. I had a prepaid $ 100 visa debit card from Direct TV and was putting the balance on my credit card. Stupid #2 couldn’t figure out how to run both the cards, then tried to explain it to me and show me his computer screen like I was going to see that it couldn’t be done. I manage a small business and run multiple credit cards all the time so I told him I didn’t need to see his computer screen as he was the employee and should know how to use it. Finally a girl employee ran the cards and I was finally able to pay and get out of there. 25 minutes of my life standing in front of stupid people when it would have taken a competent person 5 minutes to complete my transaction. Morons.
Then since I didn’t have the starter core I had to go back there a week later to turn in the core and get refunded the $ 25 core charge. Guess who was there, stupid #2 who told me he couldn’t refund me because my credit card that I put the balance on wasn’t the right card. I wanted to scream at his stupidity but I told him that I used a prepaid card and my credit card and then a second later it magically went through. Awful. This was after I literally stood in line for 10 minutes because the employee couldn’t find a guys wiper fluid he put on hold. So disorganized.
Anyways, if you can get car parts somewhere else, do it. If not then welcome to the 103^rd street Oreilly Auto Parts where they hire the mentally deficient.

Looking for wiper blades for my truck with no luck here. Friendly service and clean store. Got some other items I needed: Rain X, washer fluid, and some replacement bulbs for the van. Plenty of parking. Not a bad shop. Just wish they stocked more large wiper blades.

The best O’Reilly !! Every employee here goes above and beyond most of them are very knowledgable about fixing cars and they give great advice. Also very hands on will install your windshield wipers etc. Keep up the great work!!!

This shall always be my go-​to auto supply shop! They were helpful even at the phone call when I asked what could likely be wrong. Leslie was fantastic and as he replaced my car battery (for free!) he used it as a teaching moment and verbally walked me through the process. These guys are the Les Schwab of auto supply shops!

Been in here a few times since the new location. I’ve always been able to find what I am looking for. The staff is surprisingly friendly and helpful, especially with tips on whatever I was buying. Tips on installation, maintenance, or related sales and services. Customer service is what will set a business apart, and these folks are off to a good start.

My car battery died, and I was able to bump start the car and get to O’Reilly on Aurora and Northgate Way. (Another great reason to own a manual transmission.) The staff was very helpful explaining the offerings that matched my car. I fully expected to just walk out with the battery, possibly convincing them to loan me the tools to replace it myself, but that’s not what happened. Hey, how hard is it to replace a battery anyway, right? Alex, the manager, took the time to hook up an external charger (so the computer doesn’t reset), take out the old battery, clean the terminals on the cables and new battery, apply anti-​corrosion gel, and hook it up. He then ran a quick diagnostic to see if there were any unintended draws when the car was off, and if it was properly charging when on. All this for the cost of the battery and the gel.
Superb service. I would not have done all the (highly advisable) «extra» steps that Alex took, and I certainly didn’t expect it.

The staff here say hello when I first hit the door, ask questions about my projects, make helpful, welcome suggestions, offer to call around for parts they don’t have – even at closing time, tell me where to find my part if they don’t have what I’m looking for, and are well worth the effort it takes for me to drive out of my way to get to there.
And I do drive out of my way because the O’Reilly’s closest to my house is at 143^th & Aurora, but they are so unhelpful and rude that I started going out of my way to avoid them – and thank heavens, because if they’d been nice, I wouldn’t have found my favorite auto parts store in Seattle – O’Reilly’s Auto Parts at 10 342 Aurora Ave N!
Thanks to all that work at this store for making cars and trucks fun again. You are the best.

Very helpful and knowledgable staff. They were busy and still very courteous. Very pleased.

I think it’s called O’Reilly’s now. I like to go there to get stuff for my car and truck. They always seem to have everything that I need… and some things that I don’t need, but buy anyway.
Oil, anti-​freeze, car cover, car wax, RainEx… and other stuff.
There’s also a cute guy who works there.
I like it!

To start, i’ve spent thousands of dollars at Schucks in my life fixing up many award winning show cars and loving the convenience of their many locations. Now i don’t want to write a novel so I’ll give an outline of the events.
— Took in my bosse’s work truck battery to get it tested and charged, they say «pick it up tomorrow»
— Came in next day, «are you here to pick up the little honda battery?» I reply «no, i dropped off a big marine deep cycle battery.»
— he precedes to look around the store and cant find it, asks other people, they cant find it, he talks to the manager in the office who said
«it tested bad, you need a new battery»
— I let them know that I cannot leave without my battery, im not telling my new boss his battery mysteriously disappeared but to trust me that it was bad.
— They say they can give me a different bad battery so i dont go empty handed. I let them know that this is not the point, i have no proof my battery was bad at all.
— They make some calls and say it got accidently put with the core batteries to be recycled but they will call the truck its on and have it for me the next day… ok…
— The next day i come in to a totally different staff who hands me a different but similiar looking battery that is also dead, i inform them that this is not my battery but the manager wasnt there so I took it and would come back tomorrow.
— Just to see, i brought this battery back to the work truck and the screwpost terminals were different sizes anyways and it wouldn’t even fit on the truck.
— I come back in and talk to the manager who was the guy who «charged» my battery in the first place and then I inform him that, «this is not the battery i brought in». He starts to argue and tell me «It is the battery you brought in. You filled out this sticker with your name on it and then we took it back there, your name is Paul.» I reply «no, my name is Jeremy and this battery doesnt even fit, it’s 4 years newer and much cleaner, doesn’t have the stripe my company paints on our batteries, and doesnt have the right terminals so it doesnt even fit in the truck.» His response is «No, this is your battery».
— We go onto argue about my name and this battery that magically changes age, size, posts and terminals when i handed it to them and he finally says «Ok take a battery and get out of my store».
It was hands down the WORST shopping experience i have EVER had in my entire life. I’m contacting corperate about this, the manager of all people should NOT act like that. His name starts with a J and is in his 50s with grey hair and facial hair. Beware of this store.

Yeah, this place kinda blows. I stopped in here last year to get some wiper blades thinking I’d save a few bucks by installing them myself. Seemed pretty straightforward, but the staff was of little help. I did find a pair that fit my car, but after a few months they started squeaking. $ 15 down the drain. Damn.