Sturbridge Pet Services

While I can’t review the service because I was turned down from the start, I will be reviewing as a potential customer who would no longer consider doing business.
I am 100% understanding if you simply cannot take on any more work load. However, the rude, condescending, unsolicited advice is not necessary. While true, I don’t need to be told that the puppy we’re not getting (we are rehoming a 3 year old dog) needs to be crate trained and that we need to accommodate time for the puppy (again, not getting a puppy but this was assumed) to get used to its new home. This is common sense as an adult…
If you cannot render services to any additional inquiring potential customers, my suggestion is to thank them for their inquiry and advise that you have to POLITELY decline being hired as you do not have the capacity for new customers at this time. Then refrain from talking to their person like they are uneducated and lacking common sense and perhaps give a referral or start a waiting list.