Boarders

Really bad service overall, sales rep gave wrong information on pricing, so as soon as I got to the register, my purchase was +$ 30 than anticipated. Then using a credit card with my picture ID on it, they would not let me use it for the purchase. My actually picture is on the card. It’s just a large hassle especially not carrying my whole wallet with me around the mall. Both employees didn’t seem interested in the customers satisfaction.

Best. Store. Ever. Everyone here is supah fresh. Too cool without even trying! If there were 10 stars if give them 10 stars! Superb customer service. And the manager is supah bomb

Wannabe Active and Zumiez with the same lame customer service.

This place has been repainted since last time I have been here. Came on a weekend with my brother to just look around. Never did I expect that I would be buying three pairs of shoes from this store. Last year I ended up buying shoes from this place too. Basically they have a lot of hype name branded clothes that are somewhat over priced for me but their sales are really good. They always have sales on shoes. They have a bunch of shoes stacked up specifically for marked down/​sales which is nice to look through. Apparently I was just looking through their shoes to see if they were decent, and never did I expect them having sales on the type of shoes that I like.
I was a little annoyed that there were people just sitting on their chairs and having their stuff occupy the whole seating area having not enough room for me to sit down and try on the shoes. I complained to an associate and he was kind enough to bring me out a chair for me to sit on. Anyways, this is one of the stores that I love going to in this mall.

This place used to be American Eagle. Upstairs next to H&M (mens).
I like their wide variety of apparel and shoes. I bought a shirt and apparently you can ask for 10% off if you find a defective item. I found a small hole by where the brand logo was attached. I’m not a pissy shopper so I didn’t ask for a 10% discount. There are no returns, but you can get store credit within 30 days. It’s all good.
The atmosphere is quite different from the Santa Anita store. Again it used to be American Eagle so it still looks like it.
I really like this place but the fitting rooms… they need work. I almost walked in a changing woman. So embarrassing.

Boarders is a cool new addition to the Westfield West Covina Mall. It’s located on Level 2 near JCPenney and next to H & M. They sell clothing, shoes, and accessories for men and women. I like that both me AND my bf can shop instead of one of us following the other around with a blank, bored stare.
Some of the clothing is a little pricey but others are reasonably priced. I bought a really cute shirt here on sale for $ 9.99! =)
The only thing I didn’t like is the ONE dressing room… and I wouldn’t really call it a «room.» It’s more of a dressing «space» with a curtain for a door. I mean, anyone can pretty much walk in there if they don’t notice the paper sign hanging that says it’s occupied. What kind of clothing store in a mall has one dressing room anyway? That’s a little strange to me.
However, the cashier was really nice and just put the cherry on top of my «I just bought a shirt on sale» giddyness. I’ll definitely be back soon. =)