Bolt Depot

I love this resource! I am a contractor who specializes in historic restorations of high-​end homes. I often need slotted screws (not phillips head) for all kinds of things in a historic home. I am thru with wasting time at Home Depot looking for what I need and they don’t have. I simply go to
and order what I need and in a couple of days I have it. What ever I spend in shipping cost is more then made up by time saved.

OK, so, I just placed an order with these people. I just needed a handful of onesy twosy stuff for my motorcycle. Their prices are great, as I only need small quantities, and the big box stores are outrageously high for a bag of 6 (#10 screws, qty.6 for $ 1.50 at HD, $.06 each at Bolt Depot).
I placed my order, patted myself on the back for saving a bunch of money, and went on with my day. A half hour later, BOOM! Phone call. It was one of their customer service people, Michelle, asking me about a 3/​8″ nut that was on my order. She said that the people in the warehouse were filling my order (yes, within a half hour) and noticed that I had mostly ¼″ and 5/​16″ hardware on my order and the 3/​8″ nut looked like a mistake. I had to check my list, she said I could call back. Turns out, I made a mistake when placing my order, and I DID mean to get 5/​16″ nuts.
I couldn’t be happier with this company. I haven’t received my order yet, as I placed it an hour ago, but, if there are any problems with it, you can believe I will be back here to update.
If you see no update, you can assume that my service was PERFECT from Bolt Depot.

I needed to fix a fairly new piece of kitchen equipment that required a fairly standard screw in a specific length that no one had — except Bolt Depot. An Internet order of 30¢ like this seems like an awful lot of effort and, coupled with shipping is quite high for the few/​small parts I got. Saving my appliance was well worth the $ 6, especially given that I got what I needed one-​time and the first time…
This transaction was quick, easy, and goofing off a bit, I also asked that they draw smiley faces on the shipping envelope: one in blue, one red, and one in black ink.
My screws were exactly what I needed and arrived in no time, smilies and all!
Thanks, Bolt Depot!

I have used them (online only) twice and in both experiences they were perfect.
My order did not carry any mistakes and they were shipped very fast, always from the Weymouth store. They also were absolutely helpful in taking my excess items back for a full refund and every time I called to find more information about the items, shipping or return, they were very polite and friendly.
I’d recommend they to my friends and I’m giving them 5 bolts!
Thanks for reading.

Earlier this year I set out to finish the overhaul of my home workshop (a/​k/​a, «the man cave»). I sought suppliers of the types of hardware and fasteners I’d need to avoid last minute trips to Home Depot, and their ridiculous prices for tiny bags of fasteners.
Problem one: having literally been raised in a family retail hardware store, I knew exactly what I was looking for, and the shopping list was long.
Problem two: most online suppliers were seeking to sell only full boxes of fasteners. I had neither the storage space nor the budget to accommodate quantities of 100 for items where a supply of two dozen would suffice.
Bolt Depot was one of the two online suppliers able to rise to the challenge. Their product lines are extensive (although, not exhaustive), their piece-​count prices were better than a few of the full-​box suppliers and their shipping wasn’t grossly overpriced (fasteners are heavy for their size).
As a reward for their cooperation, I placed several orders. Each arrived promptly; although not without a mis-​shipped item or two. I would recommend FMW Fasteners (Houston, TX) to any homeowner who wishes to remain a step ahead of their next repair, and Bolt Depot for the items they don’t stock.

No complaints from me.
Their website was very easy to navigate, they had what I needed, and it shipped same day.
If only I found them before the fruitless search through Home Depot. I will use again.
My order was all shipped in one box and from the tracking label from their facility, though others have had a different experience.

Like the other reviewer, they have hard to find hardware and their prices are hard to beat. My experience with their customer service is an entirely different story. Through my experience I learned they are primarily a drop shipper — which means they take orders from customers and contract other companies to fulfill them. And to that end, they broke the golden rule of dropshipping in my opinion.
My order came in multiple packages from several vendors. There was no communication or tracking information that would indicate that the order was split like this. The last package I received was supposed to be a box of 100 bolts but turned out to be a package of 10.
I had to insist that they look into the short ship situation which they argued was not unusual — that the box of 100 could have been split up and fulfilled by different vendors. My insistance revealed an error on their part which they were happy to correct, «if they had the remaining parts in stock.»
They wouldn’t agree to ship them via an expedited service because I chose ground service for my order (even though I’m left waiting because of their mistake).
And then they told me — it wasn’t their fault that the order wasn’t shipped properly — it was the fault of the vendor fulfilling the order. Seriously??? So buyer beware. Bolt Depot just takes the orders. Accountability is not their strength.

Excellent experience. I used them online for several hard-​to-​find metric screws. They had them in stock, took my order quickly and let me pick them up in person at the warehouse in Weymouth 20 minutes.
They were polite, gave us a first-​time-​customer gift and double-​counted the screws to make sure we had the right amount. I was impressed with their professionalism and friendliness. I will use them for my future screw/​bolt/​hardware needs. Great customer service and awesome inventory!