Chrome Spa Salon

I initially started going here a few years ago when I got a groupon for foils and cut. I’ve have been going every since and only seen Flint. I have been very happy with him. I don’t do anything to crazy, but I’m a bit particular with things. He listens to what I’d like and makes recommendations. I’ve always been happy with how things have turned out.
The salon is quite busy. There are only two sinks so sometimes it can seem like you have to wait to have your hair washed. Chrome and beauty lounge work together. I like that there is free parking at Chrome. But, at beauty lounge there is more space and it doesn’t seem to be as busy which is nice.
They seem to be up to date with styles/​techniques and I am confident in recommending them.

Likely my new salon now! I saw the deal on groupon for a cut and colour for $ 80 and, after reading these reviews, decided to give it a go (I’m usually a little skeptic on the salons offered on groupon but these reviews were great and they did not lie!).
As said, I paid $ 80 for a cut and colour but I went in wanted to dye the underside of my hair a purple/​red colour and to add highlights to the rest of it. My stylist was Holly and she offered a lot of great advice on how to approach what I wanted, especially since I was on the fence about what colour to do and if I needed highlights, where to put them, etc. She also said I would just need to pay an additional amount if I wanted to get the highlights as well, which I thought was definitely fair and still ended up being cheaper than any other place would have been (also the price she gave me was the price I actually paid; no unexpected additional fees like I’ve had happen at many other places).
The appointment ran a bit longer than I anticipated (about 3 hours) but I can’t really fault them for that, since they were doing nothing but ensuring everything was very thoroughly done. I.e. making sure to rinse my colours separately so they didn’t run together, adding a toner to it, and taking the time to blow dry, cut, and style it properly. I can’t stand when I get my hair done and the stylist just straightens it to stick-​thin and I was very happy that Holly asked my opinion on the style and then left it thick and curly when I left. She also took her time cutting it and making sure everything was even.
Very happy I saw the groupon and decided to try it, as I’m sure I’ll be coming back (with or without any «special deals» as their prices are actually very good regardless!).

Went to Chrome for my first time last night using a Groupon purchased for $ 80.00 for a full color and cut. Holly was my stylist, and overall I am very pleased! The color looks great and the cut added more dimension to my hair. She listened to what I wanted and made me look great. The owner is also super friendly and welcoming. I will be returning and recommending to others :)

I think I found my salon! Great atmosphere, very trendy and located in a newer developed area in Oliver. I was excited to try a new salon and got my hair cut and coloured with a Groupon for $ 80! Awesome deal. The salon is trendy and clean… offers a ton of product to purchase as well as we hair appliances. The staff is friendly and offer beverages while you wait for your hair to do it’s thing :) The owner is very welcoming and provided excellent customer service when I had a concern. Can’t wait for my next appointment!
Cheers

I think Holly does a great job on my hair, I always get compliments.

I saw a groupon for a cut, style and conditioning treatment here. I’ve been looking for a place closer to home to get my hair done regularly and seeing the positive reviews decided to call ahead and see when they were booking. She had an opening in less than a weeks time so I decided to take it. The spa is located by hudsons and you can’t see it from the street. Its a smaller place with only a couple sinks and about 6 stations. But the décor was chic and the place felt clean. There was someone there sweeping up hair while she was working on me.
My stylist was Kristy. When I arrived she was at the front and took me in right away to get started. They have cubbies for your jacket and things tucked away which was nice. She started with the wash and conditioning that came with a relaxing scalp massage. She was fabulous and made sure I was always comfortable. We discussed my hair and what I was looking for in a cut. I wasn’t doing anything major, more of a trim. But she listened really well and made sure we were on the same page before she started. I went over all the issues with my hair as well like how its super thin and no volume. She showed me some dry shampoo and how to use it which I had never been shown before and didn’t know much about only ever being shown powders and products. She had other great tips also to help. I loved that she wasn’t super pushy on up selling. That’s a big pet peeve of mine and she was really easy to talk to without feeling like she was going to squeeze every cent out of me. She does like to talk tho so we will see how it goes when im in a less chatty mood. Sometimes I like to just sit and relax and not talk so much but today I didn’t mind.
It was a very positive experience and I feel like im not leaving with a style I couldn’t easily do at home, nice and low maintenance. I would like to book my next color treatment here to see how that goes and I will definitely book it with Kristy again.

It was my first time at Chrome Salon and wow, am I ever impressed. I did have a $ 30 groupon for a women’s cut with style and conditioning treatment. Upon reading the reviews and realizing Chrome is quite a busy salon, I was expecting to get in for an appt in roughly about 2 weeks. When I called to make my appt, Randy was quite pleasant and helpful. To my surprise, they did have an opening in 2 days and it was their last appt (7:30 pm), which I took.
I arrived 10 minutes late as I got a little confused to where the salon was. Upon arrival, the receptionist was very polite and welcoming, even though I did arrive late and I was their last appt. Chrome has a modern look and is quite clean. Although, I was a little taken back once a little dog came up to me and started barking at me. Instantly, the owner of the dog (which happens to be my stylist), came up to us and apologized to me about her little friend. She also introduced herself as Kristy and took me back to get work station.
I did already have a idea of what I would like my hair to look like for quite sometime. I did show Kristy a picture of the style I wanted and she was quite informative of the alternations that may happen. Kristy’s scalp massage was very relaxing and she even massaged my neck! I have been to multiple salons and usually find the scalp massage to be uncomfortable. Also, it was my first time getting my neck massaged and my goodness, it was heavenly.
I usually have a difficult time talking with hair stylists as I have moderate to severe social anxiety but there was something about Kristy that made me very relaxed and comfortable. We talked and laughed non stop for a full hour. When she was done with my hair, I was completely shocked as to how it turned out. Never have I had my hair look exactly as I wanted it to be and Kristy did a AMAZING job. Kristy also took the time to teach me styling tips that I could easily do at home and even demonstrated the styling techniques on her hair. She answered all my questions confidently and with ease.
For only spending $ 30 on a haircut, I was very impressed. I truly believe I have finally found my go-​to stylist after 7 years of looking. I will DEFINITELY be back!

Went to Chrome again and I was disappointed. It was crazy busy, I was taken in 30 min late (I had also arrived 15 minutes early). The girl who washed my hair had no idea what she was doing. She awkwardly massaged my scalp for an oddly long and uncomfortable period of time, likely to buy time since my stylist was busy. It was terrible! The scalp massage and hair wash is something I look forward to because I get a lot of build up, so it has helped with that in the past. But, seriously what a waste of money and time. The hair cut was amazing last time and just okay this time. My stylist was more distracted this time. Definitely not worth my 80 $. Won’t be back here which is unfortunate since my last experience was amazing, but I can’t be spending this kind of money for such poor consistency.

I have yet to find a stylist that I like. So I decided to give this place a try since they offered a groupon. Added 85 $ to the groupon to do some foils, even though the groupon included a full hair color. (I’m not sure if the foil price had already been deducted from the groupon…)
Love the haircut I got. Stylist was Holly. She listens to what you want and she seems experienced. Also liked that she followed me through the entire process as opposed to handing me off to someone else to wash my hair. The color I got was exactly as imagined. And I loved my haircut, except the bangs were cut a little too short. But it grows back so quickly anyways that it isn’t a huge deal.
The owner was also there and seems to care about his business. He made an effort to talk to the clients about their experience. He will also chat with the stylists and offer tips or help them out with little things.
The salon was busy, but I felt like the staff had excellent time management. It took about 3h for my entire process.

Very welcoming and very polite. They were busy and still kept up with each customer. It’s a little more pricey than other places but well worth it. Very professional, great location and all they all work together as a team.

Purchased a pre-​paid gift certificate for a cut and color in advance when i was there 3 months ago and I called today to book, the number is not in service and my emails come back to me. Very sad as I spent quit a bit of money on it gone down the drain.

Love this place! I’ve been getting my hair done here for a couple years and I refuse to go anywhere else. My stylist Brittany is the best colorist I’ve ever been too. She’s taken me from dark brown to bright blonde to vibrant red and back to brown all without any damage to my hair. I love that I can show her a picture of any cut/​colour and she’ll replicate it almost perfectly. I’m excited to get my hair done here for my wedding in June!

I am pretty sure I have searched the net and here at Unilocal,top high– end salons for hair styling and cutting. One thing is for sure, most of them are closed on Mondays. I have decided to have my hair cut by a professional. Many times I end up crying because of miscommunication or because of an unskilled hair cutter. I called at Chrome and Randy listened to my needs and past experiences. Initially, the salon is fully booked, but I did ask if there were any cancellations. And they were able to give me a schedule. It was last minute, but they were able to help me. I came in 30 minutes early, and I was greeted by Randy and Nikki. Nikki was friendly, professional and relaxed. Her hands melted my stress from work when she massaged my head during shampooing/​conditioning. She would even give tips on how to experiment parting hair and ending up having a new look. She first ask what I wanted and showed pictures of what I wanted to do with my hair. She showed me the length of hair that needs to be trimmed to remove dry and damaged hair. She took her time and I did not feel rushed. We both chatted too and had a good conversation. I usually have wavy hair and I curl it on special occassions. Nikki did a trim with lots of layers. I love the straight hair with layers. My hair smells great, and feels light. I recommend the salon and Nikki. They even gave me a small hair serum. Amazing service. It can be pricey depending on who is styling your hair. But Nikki’s talent and skill is worth every dollar. Leave your crowning glory styling to the professionals.

I took my mom in today to get her hair coloured and cut by William.
The salon today was very very busy. I am very impressed at how they were able to manage a chaotic Saturday and I’m guessing this is their busiest day of the week.
The front end lady was very nice and professional while we waited for William to come by. My mom’s appointment was at 1pm but we were 30 mins early and we were fine in waiting. William came with a big smile, consulted my mom in what she wanted done with her hair and then one of the stylist took my mom in to get started.
I of course took off to Hudsons just around the corner to have a couple of drinks while I waited.
I came back about an hour to check up on my mom to make sure she was ok and where she was in the process. I can’t believe that it was a steady pace of busy. She was doing great almost ready to have her hair cut after the dye (which looked great btw).
I was back to pick her in 45 mins and was just in time. My mom looked amazing! The colour was bold but natural, the hair style suited her well and it had a touch of spunk to it.
I could tell right away my mom was very happy, she had the brightest smile on her face.
I believe that all the women in my family will be regular customers here. I already booked mine and my sister’s appointment for the next month :)

I went here on a groupon and saw a young female stylist. I told her I didn’t need it washed but she said she needed to wash it before cutting. Then when it was wet, it got tangly and she complained the whole time that my hair was too tangled. When I tried to change the topic, she would change it back to my hair being tangly. I’ve never had this complaint before and brush it regularly… but it was so awkward I will never go back. The atmosphere was nice and the groupon was a good deal, the haircut was OK, it was just an awkward experience.

Flint is my stylist and I have been seeing him exclusively since last year. It started out as a Groupon purchase and I have been going back for a bit over a year now. I have recommended Flint to my friends as well. His color work is excellent! He turned my black hair to toffee/​caramel and I absolutely love it! This salon/​spa is clean, friendly, and professional. Chrome’s owner also operates The Beauty Lounge and they have both been consistently wonderful.

Just came from Chrome after purchasing a Groupon not too long ago. I was afraid that being «one of those customers» that I would be treated differently than the regular customers. Not at all. Holly B was my stylist and she was great! I’m not much of a talker when I get in the chair and she didn’t push any conversation until I was ready. I told her exactly what I wanted and was pleasantly surprised that I got what I wanted. Over the last few years, I have jumped from stylist to stylist because my general feelings have been «yeah. okay, that works». and I won’t revisit. I loved the way Holly cut my layers and framed my face exactly the way I wanted.
The only reason I won’t give the last star is because I found the salon was quite small, crowded (Thursday is their busiest night), and the water during my wash was freezing (not their fault. but it’s all part of the «experience» right?)
I probably will give Holly a go again sometime soon.

Had a terrific cut and relaxing experience there yesterday — Brittany is talented, easy going, and took considerably more time with my difficult to cut curly hair than most stylists do. The minor adjustments I requested after the cut were quickly understood and efficiently executed — I was genuinely pleased with the whole place, but Brittany made it outstanding.

I’ve been here twice with two different stylists.
Time 1:
I was a Groupon customer and I wasn’t treated like one. I loved my color (vibrant and left my hair feeling healthy) and liked the cut although the bangs left a little to be desired. They didn’t blend into the hair nicely. The stylist was nice but seemed to be focused on herself in terms of conversation.
Time 2:
Color: I spoke to the stylist for a brief moment about color and before I knew it, she had disappeared and was mixing it and then applying it without showing me a color swatch. I wasn’t too impressed with that. What do you say after she starts applying it and you realize what she’s doing.
Cut: Alright. I still have dry ends after asking to have them ALL cut off because I don’t get a hair cut too often. Overall, not bad except the bangs. I mentioned more than 5 times that I wanted to keep them long and she cut them relatively short. She quickly asked me before she cut if it was ok and I thought it might be too much since I had mentioned wanting long bangs a number of times but trusted her. Turns out, they are at an awkward length again, after trying to grow them out and now they do not blend well. Not too happy about that.
Stylist was nice. They work big time on the up-​sell of products so be aware of that. The décor is a bit outdated in red but still fairly nice.
I was offered coffee after I was washed and my color was put in. I waited a looong time for it and after about 20 minutes, my stylist told me she forgot about it and brought me the same cup she poured 20 minutes earlier. It was cold and I didn’t drink it. I was not offered another one.
Overall, ok. Nothing exceptional to make me go back… and I still don’t love the bangs. :-(

So I did it… I got my hair did! It was a big deal because it was the first time I had set foot in a salon since before I even got married, save for that one terrible, horrible bang trim that we shall never speak of again.
I came here with one of those deal vouchers, which normally I never ever buy, but this salon is hugely popular and already had fairly good reviews on Unilocal,so I took the plunge — highlights and a haircut for half price.
My stylist, Sheena, was pretty nice. She was quiet when she first started highlighting but then she warmed up, and we ended up chatting throughout the entire (2.5 hour) appointment. She looked young but she has actually been doing hair for ten years. That made me feel much better!
Once the highlights were in, I chilled out with a huge assortment of magazines. Sheene asked me a couple of times throughout the appointment if I needed anything, ie. tea, coffee, water but I had brought a latte with me. We washed out the colour, set the toner, and rinsed again.
Overall, it’s a nice little salon with some cool, oversized art pieces on the walls and a friendly atmosphere. To be nitpicky: I didn’t love the white walls (pink, or even off-​white, is more my style) and the cubby holes in place of coat racks.
My hair turned out amazing. The colour exceeded my expectations and I love the cut. She did a great job with my bangs, and I am *very* picky about my bangs!
It was a really positive experience and I can definitely see myself returning.