Rann Valdez Stone

It’s been 7 years since my Icestone (concrete and recycled glass) countertop was installed by Valdez stone employees while the boss was out of town for a biking event.
Every time I go into my kitchen I resent them. They said the slab was cracked at the warehouse and offered us a $ 500 discount for a small seam that would be needed. We felt bad for them and told them $ 250 off was OK, because the seam was not so noticeable under the cooktop. Not long after the slab cracked in multiple places.
The employees put a shim under one slab at the sink, now that slab is ¹⁄₈ inch or more higher causing a big break in the seam. No shim at the next slab making it and uneven break. We had to install my faucet at the far corner of the sink because they did not allow enough room in the back when they cut the sink area out, making it hard to spray the far side of the sink. I had sent in the exact measurements from the manufacturer which no one bothered to look at. Also I had to replace the undersink hose because it rubbed against a pipe, expensive for a German Grohe faucet.
On top of that the workers used our pre-​primed boards which we had for another purpose without asking, left a mess of concrete dust outside, used our glue clamp which we never got back. They even left their own saw on the sidewalk strip long enough for it to get stolen with our clamp. Rann came out to check the work just after install and I could see his facial expression was odd when he felt the difference in height between the two slabs which at that time was masked by silicone caulking.
I am about to replace the countertop and I would NOT use Rann Valldez Stone if they offered me free services. If they screwed up again I would need to spend get more money.
My next countertop will be Ceasarstone or something similar that does not need sealing to prevent stains especially since I want a light colored counter top in my small kitchen.
POSTSCRIPT I have learned my former installers are no longer with the company. The owner’s wife and bookkeeper reached out to me and she was very caring and gracious.

I was looking for a local contractor to install a granit counter for my kitchen. My counter included a unique design with a metal frame. Rann was very creative and offered several options. When we finally agreed on the design, my wife and I changed it a day before installation. Rann took care of changes without hesitation and we finally got it installed the way we like it. His crew was on time and worked non-​stop to finish installation. They also cleaned up the kitchen spotless. I would recommend this business to anyone who wants to update their kitchen.

We’ve just had a bunch of contracting work done at our house and our best experience was with Rann Valdez Stone. We had just completed a horrific installation of cabinets, sinks and a counter in our kitchen that included a flooded kitchen, hardware installed improperly, missed appointments, etc., so we were hesitant about doing our bathroom. However, Rann Valdez Stone was the perfect company to restore our confidence in contractors. They were responsive, friendly, worked to get us the best deal, were timely and did an amazing job with our project. They come with our highest recommendation and our only regret is that we didn’t hire them for our kitchen project.

Rann Valdez Stone just did a small bath vanity for us using bianco romano granite.
I figured since it was a very small job compared to what they usually do, this would take a while… low and behold I got a call within a week of providing the measurements and they came out to perform the install. The finished work looks great, looking forward to having them do my outdoor grill area!

We had Rann install our granite kitchen counter tops in September 2014, that we purchased from Marble Unlimited in Hayward. Dave the sales person there (very helpful, btw!) recommended Rann to us when we asked for a reference in the Walnut Creek area.
I called Rann, and he came out the next day and we discussed exactly what I wanted and expected. He gave me a very competitive price for the job (out of 5 bids that I previously got); I said lets do it, and he measured and made the template on the spot.
The slabs that we picked have a very busy pattern to them. Rann asked if we wanted to come into his shop to discuss the best way to match the patterns up, as best as possible, after all the mitre cuts were done. He laid out the template on the slabs, when we arrived, to discuss the best plan of attack.
After scheduling the install in advance, since we were going to be out of town for a couple of weeks, Rann’s crew were right on time, professional, and did an excellent job on the installation. They also threw in, without charge, the sink installation and leveled out our 48′ Décor ranges to align it with the counter new top.
After the installation was done, I called Rann back to take care of a couple of very minor issues, he responded the next day and sent his crew out to take care of it.
I am very happy with the results, and working with Rann. I have also recommended him to several people, including a contractor friend of mine.

HORRIBLE GRANITE GUY. And possibly an even worse business man. He cut our material in both bathrooms wrong and then tried to cover it up. Used a completely different material for backsplash and claimed it was the same until he figured out that I knew what I was looking at and couldn’t lie his way out of it anymore. To this day has told us that he is still looking for the right material. (been 4 months) Seams in kitchen are horrible. They are the width of a nickel and hang up on everything. They set a grinder on my island slab while it was still spinning and cut into the finished surface. Job was supposed to take a week and months later it is still not complete. HERE’S THE BEST PART… when Rann gets to the point where he realizes he cant manipulate, lie and make up excuses about the problem you are having with him he will just tell you «take me to court and I guarantee I’ll win» then he will say «have a nice day» and HANG UP ON YOU!!!

I have hired Rann to do several projects in my home and have always been very pleased with his work. He and his staff are professional and work hard to make clients happy.
Our first project was a large kitchen (granite and backsplash tile). He did an excellent job from start to finish. From referring me to places to go select my materials to fabrication and install he was excellent. He faced a few tricky issues with our kitchen design and met each one with a great solution. We were super happy with the job he did.
We then went on to hire him to do a bathroom vanity and a top for a laundry room sink. Again from template to install the process was smooth, his pricing was excellent and the finished product was perfect.
The latest project he has done for us is a limestone fireplace that is amazing. He took a picture I found in a magazine of a pre-​cast mantel and brought it to life in limestone and it is truly the center piece of my room. It came out better than the original picture and him and his crew worked hard to make sure it was simply perfect.
I look forward to more projects with Rann and his company and do not hesitate to give him 5 stars!

Rann installed a bathroom countertop for me. I am extremely pleased with the result. He was very professional and helpful throughout the transaction. He completed the job very quickly which was what I needed. He’s always available for questions and his office help was friendly and efficiently got my order moving along. I love my new bathroom and look forward to hiring Rann to do my kitchen!

His installers and office staff are the only decent thing about this company. I doubt Roger S is a real customer…
Good luck,
Crooked Counters

I shopped around to several businesses in looking for Cambria quartz countertop for a 7 foot custom vanity install. The initial contact with Rann Valdez Stone allowed for some negotiations on the price and lots of flexibility on the template sizing, fabrication date, and installation date.
The countertop was measured by Rann himself, and was installed by two of his top notch installers today. I have no qualms in giving Rann Valdez 5 stars and would highly recommend his business to anyone looking for a smaller type operation where price is important and flexibility too. Thanks.