Las Vegas Limousines

had John take us group of 9 girls from the venetian to MGM around 10pm on ⁶⁄₂₅. said he accepted card but when we got to the destination he suddenly said he didn’t and we had to scramble up some cash. terrible service and the car was gross, all the speakers were blown out.

WORST limo experience any of us have ever had! Reserved a limo through LVL for our wedding. Sent a complaint to them about our terrible experience and never received a response. Very poor customer service!
It began with the driver being 10 minutes late to pick us up at our Hotel. He did not call or text to let me know of any delay. When he arrived he was not very friendly and didn’t even crack a smile. He was not very «welcoming» at all. Once we were all in the limo, we opened our bottle of champagne and noticed that the glasses that were provided in the limo were dirty!
Our driver was not a «smooth» driver at all. He took off from every stop very quickly and stopped very «hard» at every stop. We were being whipped back and forth pretty bad. It was ridiculous. On top of the harsh starts and stops, instead of taking us down the strip, he turned off of the strip and drove down some back road with a lot of road construction and traffic. So instead of seeing the sights of the strip, we got to look at construction signs, cones, barricades, graffiti, etc. Then, to top it off, he took us to the wrong location and dropped us off at the Marriage License Bureau only six minutes before our appointment at The Office of Civil Marriages for our wedding. Thankfully, we found out where we actually needed to be was only a block away. So, we all had to run down there in an attempt to not be late. None of us in the limo could believe what we had experienced (there were eight of us). It was the worst limo ride any of us had ever been in!

The worst place to rent a limo. I made a reservation 3 days before my wedding then the have the balls to call me in the middle of my wedding demanding more money from me. Are you serious? I made a reservation 3 days before my wedding and you find the mistake an hour before I’m scheduled to get picked up? Never again.

Friends from England came into town. Knowing my SUV would not hold 5 of us plus 8 suitcases, and that none of them had ever been in a limo before, and there was a birthday amongst the group, I decided to rent a limo & collect the lot from McCarran. I figured from my house to McCarran to Tropicana & back to my house could be accomplished in 1.5 hours.
I was able to speak with our driver Anthony prior to my reserved time and I let him know what was going on. The only request from my UK mates was a stop at Wal-​mart. I felt absolutely silly by this request but Anthony said he’d make it happen.
Anthony arrived 5 minutes early and once more confirmed where we were headed. As I underestimated the time it would take them to collect their bags so we arrived late. Good thing too. While I was rounding up the girls at baggage claim, Anthony was decorating the outside of the limo with HAPPY BIRTHDAY magnets. Surprise! The girls loved it! After a quick photo op, it was time to get moving.
After methodically arranging all 8 suitcases in the boot, we were off to Wal-​mart. What a sight we must’ve been loading back into the limo with suitcases full of alcohol & Wal-​mart bags galore! After a quick readjustment of shopping bags, luggage & 5 girls, we were off to The Tropicana.
We arrived safely at The Trop & I said Good Night to my mates. «Home Geeves,» I exclaimed as we pulled away, mates laughing & waving good bye to us.
1.5 hours after beginning this adventure I arrived home safely, thrilled my friends were safely in Las Vegas and I was able to pick them up in class.
My expectations weren’t high but I certainly didn’t expect things to go as well as they did! Anthony was both professional & fun and I appreciated the attention & assistance he gave to my mates. They absolutely adored him & have requested his services during their next holiday in December.
On my way home & still feeling a bit silly about Wal-​mart I felt the need to apologize for that stopover. He laughed & mentioned stopping there after picking up from McCarran is pretty much routine for him as international guests love that place… for the same reasons my mates did!
Now for the specifics: we rode in a 6-​passenger limo, equipped with bar. (I declined having it stocked but would have asked for it to be if we would have been in it longer.) It has the Drive Cam system onboard so in the event of an accident, there is footage of what happened. Non-​smoking. Clean, inside & out. No rotten scents or smells. Anthony took care to drive the speed limit, obeyed all traffic laws & rules of the road. Ultimately, our lives were in his hands & his attention to the road did not go without notice. My mates & I felt completely safe. As I previously stated, we are looking forward to their next visit & I will definitely call upon Anthony & LVL to help me get my friends to their hotel in December… after a quick Wal-​mart stopover that is.

LVL picked us up at the hotel to go to the Grand Canyon Helicopter tour. They were there on time, earlier even. The limo was new, has chilled water, the chauffeur was very attentive and responsible driver. I highly recommend it.

Everything was done wonderfully from beginning to end. Arranging the service was convenient and the driver came promptly. Excellent service all the way around. An absolute referral for future customers!

Great service to and from the airport. Will use for future visits. We used both the stretch limo and the SUV. VIP service is great with a large party. Timely, friendly and helpful drivers.

Was just dropped off at Bellagio. Realized left phone In car. Called the company and driver says it’s not in there. Called within 5 minutes of being dropped off. Will update this post if it is found otherwise I am skeptical that it still isn’t in the car
Sentimental pics on phone too

Flight was delayed, had prepaid reservation thru carmel in NYC via Las Vegas limo. And they had our flight info on our reservation. Had to call when we got to baggage claim, driver was not there but said he would arrive in 7 minutes at zero level. Asked the airport staff where zero level was, said we were there. Still no driver. Called them again, told them we were in terminal three. They told us to go to zero level again. Asked airport staff where we were and they said terminal three and terminal one is where ground zero. Called them back and told them to cancel our reservation or come to terminal three and pick us up. They agreed to send the driver to terminal three. Finally he showed up. We had asked the Las Vegas limo staff where are car was and they tried telling us our reservation meant nothing. Ignored them and then finally out car came.

The first time I came to Vegas was a scheduled mini reunion with 6 or 8 good old high school friends & decided that since we were all not going «home» to our country of origin (Philippines) for the reunion, might as well meet up somewhere here in the US… and what would be a fun city to go to… Vegas!!! of course & discovered that most expensive strip in the world,
I was excited for one & 2 my cousin will be picking me up. so there was no problem… but this time, nobody is picking me up… my cousin went home for vacation so I am pretty much on my own… as soon as I claimed my luggage I walked out of Southwest to hail a cab & this Limousine was just outside the gates… They were very polite & took me to my hotel. I also talked to them about picking me up at a certain time when I was ready to go home, in 4 days & they were there on time… in an unholy hour…3:00 am to bring me back to the airport… Great service guys… I still have your card so the next time I’ll fly into Vegas… you’ll certainly hear from me… Good Service!!!

garbage company. Even though a cab from the airport to our hotel is only 10 bucks, i decided to suprise my wife with a limo to pick us up. the driver was no where to be found when we were at the baggagte claim. surprised ruined, because I had to explain to my wife why we were just standing there. proceeded to wander baggage claim looking for our driver. I caught a glimpse of my wifes name on a drivers’ sign. WE CHASED him down. he had the sign face down. When I asked him whose name he was holding. he was like «thats you?» rolled his eyes and said let’s go. not another word was spoken. very lousy. go elsewhere. even the curbside limo service is better!

Used this service over fight weekend, they were right out of the Southwest door at the Las Vegas airport. Guy who helped me was busy but very friendly, and my driver was professional and let me stop to buy beer prior to getting to my hotel. Would use them again!

Used Las Vegas Limousines for our daughters wedding Aug. 10^th.
The kids had never been in a Limo before and they called this morning raving about the driver Frank and the great time they had.
He drove them around town and up the strip before taking to their new home.
Frank was right on time to pick them up and making the kids happy is what it was all about. Could not ask for anything better!
We will be using them again for future events.

Garbage company. Took a town car from the airport to our hotel, set up the return trip with the driver. His name was Ashley Silver, and he never reserved the return trip. Called the company to confirm last night and they knew nothing about us. So we set up a car for this morning at 6am, and when it was almost too late to get another service we get an email saying there was no car available.
DO NOT use this lousy company or you will likely end up stuck somewhere.

We thought we’d save some money and take a Airline Shuttle Corp /​Las Vegas Limousines shuttle to our hotel.
Anyway we get through the ticket buying process and go to our designated waiting place. There’s a variety of numbered lines. We were in unlucky line #4. That’s when the waiting starts. A half hour ticks by. The line grows. Shuttles from other companies are streaming by. Shuttles from our company? We saw one in the first half hour and it only serviced line #5.
After observing our plight the gentleman who manages the cars and limos — so not the shuttles — jogs over to our mass of humanity and says a shuttle will be here in 5 minutes. Now I didn’t take that literally. Saying five minutes is accepted to be only a quantified version of the word «soon». Implying no more accuracy or comfort. The act was purely to acknowledge that he saw us waiting.
So ten minutes after the «five» minutes a shuttle arrives. Turns out it’s here to service the same line #1 that we first saw get picked up when we started waiting in line. However on seeing that there were only 2 #5’s and a large quantity of non-​5s the driver took pity on us and accepted refuges from the «4» line.
We piled in great fully. Then waited another 15 minutes for tickets to get collected and for the shuttle to start moving. So after a little more than an hour we start our long serpentine path to our hotel via the hotels of our fellow passengers.
The moral: If you value you own time and sanity at a rate minimum wage or higher, take a cab. It’ll cost more, but did you fly all the way to Vegas to stand in line for an hour so you save enough money to maybe pay for one round drinks or a hand of black jack? I think not.

As many others have said, this company operates under a bunch of different names in Las Vegas. The parent company apparently is Frias Transportation and claims to be the biggest taxi company in Vegas… continue reading to see what good that does them. And so that you don’t accidentally do business with them their other aliases are Ace Cab, ANLV Cab, Union Cab, Vegas Western Cab and Virgin Valley Cab
So, I needed a pickup from the Spring Valley Hospital emergency room at 11 a.m. on a Saturday morning in October 2012 (this wasn’t after some ridiculous bar crawl at 2 a.m.), and 30 minutes _​after_​the 30-​minute window (An hour after I called) I had no cab, no courtesy call, no update whatsoever.
When I called, that 60 minutes later, to check on things the response was «Umm…oh. We haven’t been able to send anyone out to you yet.»
Needless to say I wasn’t going to keep trying to rely on them, so I called Desert Cab, who I am happy to report, is not associated with this outfit, and picked me up in 15 minutes.

I contacted Las Vegas Limousine over a month before my arriving in Las Vegas to setup a Stretched SUV limo to transport 9 full sized adults from Monte Carlo to Freemont. It was my buddy’s bachelor party and I was on a tight schedule and needed things to go smoothly. My single request was completely screwed up by LVL. They sent a stretched sedan limo instead of the SUV. As a result, all of us were extremely cramped for the duration of he ride. Furthermore, the driver did not follow my direction to take Las Vegas Blvd instead of he highway to get to Freemont St since he claimed that he didn’t have enough time. However, it would have only taken 25 – 30 min to drive the boulevard instead if the highway. We still had 20 min remaining on our hour when we were dropped off at Fremont. To add insult to injury, tip was already included in the price, so if you’re unhappy with the service. You’re tipping what hey tell you to tip. Next time Presidential gets my business.

The worst of the worst, did not keep their booking prepaid for a stretch limo.
Terrible customer service by management as they never call you back when a problem arises.
Ruined our wedding.

I’ve booked many transfers with LVL over the past couple of years. I continue to do it because I trust them. They’ve never let me down as many other limousine companies in the past have. I would recommend them.

called them late in the day. they got us a car when we needed it. reasonable rate, and gabby was just the best driver weve ever had !
he was very informative and lots of fun ! was a great ride !
thanks gabby !!