Petco

Orland Park, United States

3

Open now

5 reviews

Contacts

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Telephone:
+1 708-364-7490
Website:
www.petco.com
Address:
15790 S La Grange Rd, Orland Park, IL, 60462
Nearby public transportation stops & stations:
1 miOrland Park 153rd Street
1.1 miOrland Square Mall
2 miOrland Park 143rd Street
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Today

Today 9:00 am – 9:00 pm
Open now
Local time (Orland Park) 9:27 AM Thursday, May 22, 2025

Business hours

Monday 9:00 am – 9:00 pm
Tuesday 9:00 am – 9:00 pm
Wednesday 9:00 am – 9:00 pm
Thursday 9:00 am – 9:00 pm
Friday 9:00 am – 9:00 pm
Saturday 9:00 am – 9:00 pm
Sunday 10:00 am – 7:00 pm

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5 reviews of Petco

No registration required
Place rating: 3
Lockport, IL
This is a great store when it comes to pet supplies. Employees are always friendly, however I’m only giving it 3 stars. I was in there on Monday 8−18−14 around 7:30 p.m. I wanted to ask the groomer a few questions and possibly set up an appointment for my two dogs that desperately need it. I was told the groomer had to leave early (normally they would still be there.) The nice young man working the register offered to take my name and phone number and have the groomer call me on Tuesday. It is now Wednesday and nobody ever bothered to contact me. Due to the poor customer service, I will be looking elsewhere for a groomer.
Place rating: 5
Mokena, IL
Great customer service! There are at least 3 places closer to my house but I am happy here. The staff will go above and beyond to make sure you leave happy.
Place rating: 2
Chicago, IL
Expensive dog food (without their preferred card it’s usually at least $ 5 more than the usual price) and the dog toys are very limited. All of their plush toys have a black string to it, like a hook. I find it inconvenient since one my girls start ripping a toy, they rip the whole thing apart like there’s no tomorrow.
Place rating: 1
Tinley Park, IL
One of the worse Petcos. When you need help, there’s no one in the store to help. They don’t have enough employees. There is never any employee in fish department. When you try to return an item, it is a real issue. Even if you have the receipt. They always scrutinize you. The employees aren’t helpful and nice. Don’t even try to talk to the manager. She is awful.
Place rating: 4
Mokena, IL
I know there was about 4 people in the store. But as soon as I walked in the associates were very helpful. They actually came up to me and asked if I needed anything. How odd for a store to know what customer service is. They have pretty much anything that you would need for a pet. As I just adopted a cat from Paws, they sent me here to get a coupon book for everything that I would need. From toys, food and lodging. It was a big help. This is a great location.