D’tails Dog Salon

I took our Shipooh to Deena at D’Tails and she did an amazing job. It was money well spent! I could totally tell the difference between a $ 40 grooming visit and a $ 65 visit. You pay for what you get, and we will definitely be coming back.
Thank You,
KSD

I suppose I should update this review since I stopped bringing the dogs to D’Tails over a year and a half ago.
Deena was really nice and stuff the first visit, and followed up afterward. But not after the second or third visits, which is kind of disappointing. You should never take repeat business for granted.
The third visit was the last time I brought one of the dogs to D’Tails. Deena looked like I was bothering her by bringing the dog in to her right on time for the appointment I had scheduled. I saw later in the day that she had sent a message to me that morning to bring the dog in earlier than I had scheduled, so she must have been upset that I didn’t get the message. Even if I had gotten the message, what’s the point of having a scheduling system if you’re just going to rearrange everything at the last minute anyway? When I brought the dog in she was already working on at least two other dogs at the same time. She way overbooks her schedule, which isn’t the client’s fault.
Whereas the first appointment lasted for the scheduled amount of time, this last appointment was done about 35 minutes later, and I got a call that I need to come pick up my dog a.s.a.p. She obviously rushed through a quick rinsing of my dog and didn’t do the nails at all (which is the main reason to take her to a groomer, because she won’t let me file them at home).
It seemed like the other dogs there at D’Tails that she was working on when our appointment was supposedly scheduled were getting full grooming services (i.e. hair trimming), which brings in more revenues for her. Since I had an appointment scheduled I can only assume that those other dogs were last-​minute clients that she decided to do that morning because it was more money for her than just the basic bath and nails for my dog (which is why she tried to tell me at the very last minute to bring my dog in earlier than my scheduled appointment). That’s just a very poor way to run a business. If you only want to do more-​expensive full grooming services then don’t offer lower-​priced options and don’t schedule clients for time that you’re going to give to unscheduled appointments because you can make more money at the last minute.

I brought my Lhasa Buddy into to Deb at D’tails…, he is a 10 yr. old heavy on the hoof Lhasa that had not been groomed by anyone but one groomer in the almost 9 yrs I have been blessed to have him. I was much more nervous than Buddy!!! Deb was gentle in her demeanor with Buddy and myself for that matter. She answered all my questions, gave some pretty extensive time and one on one treatment to Buddy. He had not been professionally groomed in about 2 yrs because of my own fears. Deb was genuine, calm and very positive with both of us. She went the extra mile in taking care of Buddy and his special needs and explained why she chose to give only the Oatmeal bath for now because of his skin issues, etc. I totally loved and respected the minimalistic approach and use of organic products for Buddy. I loved the opportunity to discuss the direction we are headed with his next cut and care of his skin and teeth/​gum issues as we move forward. I felt like if I had any questions in-​between our next groom time, that I could contact Deb and she would share what she could to help Buddy and ease any concerns I may have. I would absolutely recommend Deb… she is a calm person and really takes personal care of those that have to wait for their owners to pick them up… I love that the shop is only two groomers and small so that our dog is not put off in some other room to wait for pick up!!! Great selling point to me!!! Can’t wait till next appt!!! Tell her Patricia and Buddy sent you, k !!! Livin and Lovin Life in the Pearl!

Terrible experience. I emailed them about it, but haven’t heard back.
This was my poor puppy’s first time getting a haircut, and he was completely traumatized by it. I dropped off a happy, easy going pup, and I picked up a very upset doggie who took 24 hours to start acting like himself again. I was told that he was afraid of the blow dryer — well then, don’t use it! And that he was terrified of the clippers. She knew I was walking around the neighborhood, and she should have called me if it was going that badly, instead of terrorizing my dog and doing a crappy job.
Not only was he traumatized, but he came out of there with a choppy, very uneven shearing, after we asked for a light trim. I had to even it out with scissors, and it will be a while before he looks like himself again. We’re talking an inch difference from one part to the next, and from one side to the other.
I don’t think we’ll ever go to another groomer.

I completely missed the whole 30 lbs weight limit — I have an 8/​month old German-​Austrailian-​Shep/​Collie mix. We both strolled through the front doors and Deena peeked around the corner … There was a 30 second confused stare-​off, shifting eyes glances between two women and one pup.
Deena: «Can I help you?»
Me: «Yes, we are your 3 O’Clock»
Deena: «He looks over 30 pounds»
Me: «…Oooooh. Hmmm»
Deena: «He looks really sweet though. We’ll see what happens but no promises!!»
Tamba (my pup) and Deena became besties right off the bat. She finished his wash early and when I got back, they were both running around the front room playing. I’ve never seen my dog so clean and fluffy looking. We did the clean and trim+file. Will come here often :) She said we are always welcome, despite his size, because of his temperament. Two paws up! Woof!

I took my Yorkiepoo in to get a haircut and when he was returned to me I was unfortunately disappointed. I made sure to specifically ask her to maintain the his Yorkie chest patch and beard. She left him choppy with long and short patches, no beard, no chest patch, extremely close to body shave, extreme dandruff, unclipped nails, and such short penis hair that it created a rash on his stomach from the constant poking. It cost me $ 55, and two hours, which he was done in 45 minutes but kept. She was so overbooked that she did that shitty of a job and was rushing to finish the others. He came back with other dogs hair covering him (as the entire place was) and an overpriced haircut. My sigh of disappointment lead to a snotty remark. I’ll be heading to Noah’s Arf. It smelt cleaner from outside than this did in.

Great job grooming my scottie. I will def go back. I liked Deena too. She seems like she loves animals.

Deena was great. We dropped off a pretty nervous almost 2 year old terrier mix for grooming. She had suggestions for the type of cut for him (we had no idea what he should have as he is a mix). He was ready to be picked up when she said, looked great and she gave us a full report on how he did throughout the process. We’ll certainly be back, particularly with the easy online booking.

After a horrible experience where Chance came from a Groomer looking like he had a lampshade head (yes, very unfortunate), I found Deena through a recommend… she was great! Took a very bad cut and made Chance look good and doing that little strut puppies do when they feel handsome. She obviously loves dogs… it shows in how she held Chance and calmed him down (who wouldn’t have been traumatized by the previous cut?). I parked in the lot off Quimby with no problems, however it is a tucked away door so look for the large OFFICE sign (to what office, who knows?) and d’tails is to the left. Trust me, whether you just want an ordinary cut, a bad cut fixed, or an outrageous color and tease look, Deena’s a master.

A few months ago, I became a first time dog-​owner when we adopted a 10 year-​old pomeranian. She’s adorable, but she HATES being brushed or groomed in any way. So the people at our local pet store (healthy pets nw) recommended Deena at D’tails. We just had our first appointment and it was GREAT. Deena knows a ton about dogs and grooming, and she is super-​gentle and understanding. She really worked with this spazzy dog to make sure she was comforatable, and she did a wonderful job. Our dog looks fantastic, and I would definitely go back!

Deena does a great job with my Havanese, Milo. She listens to what we want her to do, and makes him look stylish and cute in just the way we want. He has sensitive skin but never has any problems when Deena grooms him. I like that dogs don’t have to be left there all day. This seems to be the least stressful grooming experience my dog has had.

Yesterday I picked Ziggy (shih-​tzu) up from LexiDog Salon after a grooming. Deena was Ziggy’s groomer. I knew from the moment I saw him that the experience was well worth it to bring him to Deena and he looked absolutely handsome. Ziggy looked like a little street dog when I took him in because it had been so long since his last grooming, so she had her work cut out for her.
His last experience at the groomers (a different place) left Ziggy traumatized and I’m not kidding. The last groomer stated since Ziggy growled when shaving his face that she felt he needed to be put in his place. What did that mean?! When I asked her that, she just said, well just say he will never get smart with me. He is 13 lbs and harmless! When I picked him up he was shaking and rolled up in a ball in a corner of a cage and only looked up to make sure it wasn’t the groomer from hell. I knew something ugly had happened. I was furious and I have felt quilty every since and refused to take him any where.
A co-​worker mentioned Lexie’s place and that Deena was awesome and that D’tails was cage free and that they treat the dogs with the utmost care. She was right and I’m so relieved. Deena walked out and got on the floor with Ziggy to introduce herself and he was nervous because he knew something was up, but she managed to have him follower her. Ziggy came out a happy little dog and pranced around the neighborhood showing off his new dew as though he was the only little four legged stud in the Pearl.
Deena sent me a follow up email with some comments about Ziggy’s experience and that he was really nervous, but feels he will come to trust her and it will get better for him. I loved that! I would soooo recommend Deena to anyone that wants to make sure its a good experience for their pets.

Deena is a competitive groomer who loves dogs. She knows what she is doing, not always easy to find.
I love taking my Golden Ellie for a special «spa» experience since she does’t need a breed specific cut.
You will be happy you took your pup. Need to schedule an appointment, can do it on the website.

For close to a year, I brought my Yorkie here regularly for groomings (every six weeks). Deena is super friendly, clearly an animal lover, and gives you exactly what you ask for in a cut or style. One of the reasons I initally chose D’Tails was because they offer puppy grooming, which helps your puppy get oriented to the grooming process.
If it weren’t for the parking situation, I’d still be bringing Bailey here. Due to the Pearl location, all parking is located on the street of course, and the whole process of searching for parking to drop off, as well as searching for parking to pick up became way too stressful for me. Due to a busy work schedule, I was limited to scheduling grooming appointments on the weekend, when parking in the Pearl is especially crazy.
If you live in the area, or don’t mind dealing with busy street parking, D’Tails is a great place for grooming services.

First off, Deena is fantastic! If you’ve been frustrated with local groomers and are not afraid to try one more place, you will not regret meeting Deena. I was able to book an appointment online and include comments on how I wanted her groomed and what works best for my dog. I was not disappointed. As a matter of fact, she exceeded my expectations. My Australian Shepherd received the most thorough & professional grooming she has had in years. I have been to multiple (~7) groomers in the area and no one has been attentive to the specifications of doing an Aussie correctly. Deena was fabulous, and my reserved Aussie was calm and not at all stressed when I returned to pick her up. It was obvious that Deena had treated her with the utmost of care and I am happy to now become a frequent return customer. I will certainly be recommending Deena to anyone who needs quality grooming in a caring & friendly environment.