Gary’s Westside Towing

I needed my car towed to the shop apx 6 – 8 miles away. Gary’s Westside Towing quoted $ 160 and cited it cost that much because they needed to use the hoist to protect the car; but due to the issue I already had with my car, I didn’t need them to use it. Gary’s dispatcher insisted they would use it and charge for it. I moved on to DIFFERENT COMPANY and got cheerful service for $ 80. HALF of what Gary’s quoted!
Then more recently, my son’s car was in an accident, and thinking it was undrivable, the police as a courtesy called Gary’s Towing. Gary’s Towing said they were taking it to their yard, and if my son wanted it taken to his home, which was about the same distance away, then it would be AN EXTRA $ 179. He refused their service, as any sensible person should.
I don’t know why Gary’s charges double what others do rather than just work for a living.
Also, the Seattle Police Department is doing people a disservice by having Gary’s on their call list. The SPD should research who it is they are calling. I wouldn’t be surprised if there’s palm greasing going on, because that would be the only plausible explanation for why the SPD would have a preference for him at his rates and attitude, and why Gary’s has to charge so much more than everybody else.
Thank God Gary’s not in the ambulance business or he’d be taking out people’s organs as payment for their ride. That’s the type of businessman he is.
Lousy, inhumane and greedy. BEWARE.

My review comes from a different perspective as it wasn’t a car that I needed helped moving but some construction equipment. I was driving a skid steer too close to an edge and it was soon on the risk of falling down the ditch and damaging another business. Instead of trying to gas my way out of the ditch (and heal my eqo), I decided to do the smart thing and call for some assistance. Gary sent out a driver, Len, and he promptly arrived.
This required an unconventional pull and some creative winching. Len could have done a number of things to fuck this up but he didn’t. I needed a solution and Len came through both efficiently and professionally.
I know I’ll be getting myself stuck in future development projects and if I do, Gary’s number will be on file ready to go.
On a side note, I gotta also say something to the other asshats giving bad reviews. It’s understandable to be irate at having your car taken away but the reality is that they have an obligation to the businesses they are contracted to. Separate yourself from the situation and realize that they’re doing their job. Give them a shitty review if they messed up your car while towing it, if not, channel your bile by… parking in a correct location.

I hope these people all get their Devils Due!!!
Gary came «CRUSHING» through the door because the person on the other side of the desk called him. She warned us to stand BACK! As he would come in like a mad man!!! He did!!! Too intimidate an old lady and little girl. all because the door knob was stuck. From what I saw of him. he won’t live long! Horribly stressed out! Big fat belly! Won’t be long an he will be have MAJOR HEART problem if doesn’t already! He’s probably already traded his soul… He deserves what he gets! He looks like a miserable person! Everyone around him is miserable. Wow impressive don’t you think? Go to hell you son of a biscuit!

We parked in what we thought was an unmarked lot for a Sounders game with several other fans. Turns out there were Gary’s Westside Towing signs, poorly posted in the lot and when we came back our car was gone. Lot-​owner conflict aside, when I called Gary’s I was told that everyone else paid to park there and we didn’t (there was nowhere to pay) and we had to come get it. He said «I’m here now if you can make it down» but when we got there the exact same man told me they had to drive in to meet us so we were going to be charged another $ 100 just for arriving after hours. We said we’d come back the next day instead and he still tried to charge us the $ 100 that night just because we arrived at the location. We argued and he backed down just so he could get us out of there. All of this, after lying to us about who we spoke with on the phone and trying to twist the words we said on the phone, as well. He got caught in his lie and got uncomfortable with basic questions from then on out. Very rude and dishonest. Will not be using them for any personal towing needs.

Car wouldn’t start on a Friday morning, and I needed a jump or a tow. I called some places from Google, and one of them referred me to Gary’s.
I explained to them my problem, and they had someone show up at my complex in Belltown within 40 minutes, which is pretty good for a friday morning morning. The dispatcher on the phone was very friendly and very polite.
The driver was very helpful, and courteous. He was able to jump my car (fortunately it was only a dead battery and not something worse), and get me on my way. The whole process took not more than 10 minutes.
Price worked out to be $ 90, which was pretty typical for having a tow truck come out. This seemed to be what other towing/​roadside assistance companies were charging.
Overall, I had no complaints, and would call them again if I needed a tow, or jumping my car didn’t work.

They towed my car with my puppy inside of it, while I was helping a friend with her baby in the house. Although I was not currently signed into the visitor log in the apartment, I was in a visitor space before I was towed less than 10 minutes after I got there.
Not only did they tow my car with my puppy, they didn’t even try and contact me stating they had my dog, and then wouldn’t even waive the after hours fee, since there was no way I could leave the dog in the impound lot overnight. I wasn’t even allowed to come and pick up the dog!
These people are heartless and are just in it for the money.

I would give negative stars if I could.