Major Muffler

I had Major Muffler install a flowmaster 40 series muffler and 3 inch pipe/​tip. Excellent customer service, Troy and Jim put my truck on the lift and had me listen to different mufflers so I could find the one I wanted. They had me out of there within 30 minutes after. Very exceptional work for a fair price. Thanks!

Exceptional customer service! I am so glad I brought my car here first. Dan and Troy had my car thoroughly inspected and repaired to normal working conditions promptly and efficiently. Thank you!

GREAT! Customer service is the best thing I could say. Especially because I work a job that requires customer service myself. I have high standards and pay close attention to the way I am treated when I am paying someone else to perform a task for me.
I just happened to see the gate open on a Saturday and stopped in. He told me that they were closed on Saturdays. But he offered to replace my muffler that day on the spot and was happy to do so. He had a smile on his have the whole time and enjoined the work he was doing. And to top it off he gave me a very decent price.
I have used this company for the last 15 years and had them do numerous repairs. I would recommend them for any exhaust repairs or upgrades needed. Thank you for the great service guys!!!
Sincerely a satisfied customer.

I have been going to this shop for years, Troys prices are fair and basic repairs are never a problem. I had a hiccup there when having some performance upgrades done. It was too much for his mechanic and it took more time then it should have from the original price quote and he charged me for the added time. Did not not think that was fair but did not make a big issue out of it. I will continue to use MM just not for any performance upgrades. Recommend.

I have lived in the Redding area for years and won’t trust anyone else with my auto repairs! These guys are kind, considerate and trustworthy. They are upfront with my estimates and get the job done right. I really appreciate the pick up and delivery as well, so I don’t have to take time off of work. My AC is cooling great again and my the brakes aren’t squealing anymore! THANKS Major Muffler!

I have gone in to Major muffler for exhaust upgrades for two of my vehicles and had terrific service at a decent price. So based upon my previous experience I decided to go back for additional work. I was going to upgrade the exhaust on our project car and needed the AC recharged as well. I went in and talked with a guy I have never seen there before and asked him get a quote for exhaust and the AC. I was given a fairly high price for the exhaust work, but was willing to pay since they did good work in the past. He was unable to give me an estimate on the AC and said I would have to bring the car in to see what kind of AC system we had. I thought this was kind of odd but said okay. So the following day I brought the car in so they could see the system. I spoke with the same guy as the day before, and told him I was yesterday and brought my car in for him to look at. He didn’t even get off his stool, looked out the window then made a call, yelled at one off his shop techs an then said the AC work would be $ 500. That was in addition to the $ 900 estimate for the exhaust. What the heck did I need to bring my car in for if he wasn’t going to bother to look at it! At that moment I decided this shop wasn’t going to get my business. What a lazy employee! Not sure if he thought I was some sap that didn’t know anything. All I have to say is don’t judge a book by its cover. Long story short I shopped around got our exhaust done with the same level of quality for $ 500 and the AC done for $ 250. Due to the lack of respect and service I won’t ever be going back to this shop.

I got recommended this place to get my alternator/​serpentine belt replaced from jiffy lube. After asking about their FREE esimates, I went in after a hour off the phone. I was quoted 90 a hr and it would take my car 1 ½ hours to repair and a total of 170 plus tax. They started working on my car at 9:16 am and finished at 10:05am. I asked for him to only charge me for a hr and not a hr and a half. He looked at me dumbfounded. He refused to give me my money back and said, «This is what keeps the lights on in this place.» Never will I go into this place again! This is ridiculous! Like every other mechanic, ripping nice people off!

i had a muffler put on my pickup & i called parts stores 4 muffler price & this shop replaced my muffler and exaust pipe & they only charged me $ 39.oo for the labor & i wouldnot do it that cheap & it has a 5 year warintee. they gave me a ride home & when they were done they came & got me & the ride is free & they charge the estamate they give you exactly.