CB Showers

San Carlos, United States

4.7

13 reviews

Accepts Credit Cards
By Appointment Only

Contacts

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Telephone:
+1 650-593-6997
Website:
www.cbshowers.com
Address:
1160 Industrial Rd Ste 10, San Carlos, CA, 94070
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Bussiness info

Accepts Credit Cards
Yes
By Appointment Only
Yes

Today

Today 8:00 am – 5:00 pm
Local time (San Carlos) –

Business hours

Monday 8:00 am – 5:00 pm
Tuesday 8:00 am – 5:00 pm
Wednesday 8:00 am – 5:00 pm
Thursday 8:00 am – 5:00 pm
Friday 8:00 am – 5:00 pm
Saturday 10:00 am – 2:00 pm
Sunday –

Description

Specialties

We create and install top of the line heavy glass Frameless shower enclosures. Included in this category are room partitions, water closet dividers and the like. To seal and protect these glass enclosures and ease the burden of overall maintenance of the glass, we can treat your new enclosure with Diamon-​Fusion®.

Our comprehensive showroom includes a wide variety of models and options to assist in your selection process. We continually update our offerings to include the latest innovations on the market. We offer many standard models of framed, semi-​framed and sliding enclosures. In addition to enclosures, we sell and install vanity and wall mirrors as well as miscellaneous glass products such as table tops, bar shelves and backpainted glass.

We stand behind our installations 100%. We are Diamond Certified and maintain an A+ rating with the BBB.

CB stands for Custom Built — pioneering frameless showers and leading innovative custom shower enclosures for over 25 Years!

History

Established in 1986.

New owner Aristotelis «Telly» Sionides and company founder and V.P. Bruce Downs are supported by a highly trained, dedicated installation team. Together they continue to build on the company’s sterling reputation for strong customer service, forward-​thinking design, and top-​notch materials and products.

CB Showers is a Diamond Certified business that specializes in high-​end shower enclosures which can be tailored to any design plan and budget. Our installers have expertise in installing a wide range of enclosure styles. CB Showers also handles a variety of interior glasswork, including mirrors, countertops and bar area glass. CB Showers is the Peninsula’s exclusive licensee of the award-​winning Diamon-​Fusion® glass treatment, a unique process that seals the «pores» in the glass, protecting it from the harmful deposits found in water and providing ease of maintenance.

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13 reviews of CB Showers

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Place rating: 5
Palo Alto, CA
If you want competitive prices, incredible selection, professional work, customer oriented and knowledgeable team for your bathroom and shower needs. Then CB Showers is the company to select. My friends recommended CB showers to me and I couldn’t be happier with the work and service. My friends are a «top shelf» type of customer. I’m more «practical and classic» type of customer. And we both are extremely satisfied with CB Showers. Whatever your needs, CB Showers will deliver.
Place rating: 5
South San Francisco, CA
CB Showers was an awesome experience! I actually got estimates from 4 contractors and CB Showers came in most competitive. Usually there is some degree of risk with selecting the most competitive price, but CB Showers definitely came and delivered on an excellent installation. My tile install wasn’t great either because there was some bowing on the walls. It was an issue all of the estimators noticed, but only the CB Showers guy gave me a good solution that didn’t require any compromise on the shower door I wanted installed.
Great A++++ service! Would recommend to anyone.
Place rating: 5
San Francisco, CA
They were very easy to schedule an appointment for estimate. They show up on time, very professional and efficient. The installation date was scheduled sinner than they promised, installer (Allen) showed up on time, was very professional and nice.
Place rating: 5
Palo Alto, CA
We chose CB for 2 reasons: 1. Unilocal reviews indicated that they followed through if there are problems (ironic) and 2. They were the only glass store that said they would not take our job unless we used a header (too much shower glass for free standing). We were disappointed that we couldn’t do it without a header, but we decided to trust them. Good decision! The bad news was that the glass came scratched 3 times (the first time they had not checked at the store and the guys lugged in a 200 lb. piece of glass — then promptly turned around and took it out!). The 3rd time everything but the door was fine. 4th try and the door was perfect. We love the showers (they did 2) and we received a discount for our time and trouble. The installers chipped our new bathtuib while installing the glass, and the company paid for an excellent repair. Wonderful customer service.
I recommend them despite the long process we had because they know their business and they care about their customers. We still have a squeaky door, but if that doesn’t work itself out, I know they will come out and fix it.
Place rating: 5
San Mateo, CA
These folks are very professional. They did exactly what they said they would do, on time and at a reasonable cost. In contrast LG Shower & Mirror in San Mateo promised on three occasions to come out and provide a quote for our glass shower repair. They never did and estimated the job over the phone at more than 3 times the cost that I paid CB. CB also showed me how I could do the repair next time on my own.
Place rating: 5
Belmont, CA
These guys are first rate. From our first appointment to the install, they were clean, fast, and on time. The finished product not only looked great, but they also stand behind their product. I noticed two scratches in one of the panels after they left. The scratch was not immediately noticable, but could be seen when the lights were on. They first tried to polish out the scratch and when that didn’t completely resolve the problem, they replaced the panel.
We are very happy with the finished product and would definitely use them again!
Place rating: 2
CA, CA
I don’t have a finished shower door yet to review, so my review is more about our experience with them. Our contractor uses this company for glass shower enclosures, so we’ve mostly had contact with them via our contractor. When we got to the measuring stage of our project, we were told CB would be out the following week (it was a least 7 days, possibly even 10), just to do the measuring. After having the shower measured, I then asked how long the turnaround time would be and was told 2 weeks. It ended up being 3 full weeks until our shower door came in. When the day finally came, however, we found out the glass had been mis-​measured. This was extremely frustrating considering how long we’d already waited for the glass to arrive. On top of that, they also had our bathroom mirror with them that day, but «ran out of time to install it,» so in addition to having no shower, we also had no mirror because they managed their time poorly. Still, mistakes happen, but then I would expect CB to try to make it right promptly. Instead, mirror installation was scheduled for 4 business days later, and the new shower glass was *hopefully* arriving in the shop a week later. Well, the glass did NOT arrive the following Friday, and instead we were told it would be the following Tuesday, for a Wednesday install. So Wednesday finally comes and when I arrived home, we still had no shower door. I called our contractor and was told they brought the wrong glass to the house and would be back the next day. So to sum up our wait: a week+ to get the shower measured, 3 weeks for the first mis-​measured glass to arrive, and now nearly 2 weeks later and *hopefully* we’ll have a properly fitted shower when I arrive home. I think this is exorbitant amount of time to wait, and I think when you make a mistake, you should try to fix it in a timely manner. Not impressed with the lack of service here.
Place rating: 4
San Francisco, CA
UPDATE: I’m not a big user of Unilocal but, this experience has made me a believer that it can work — for the customer and the business. I’ve talked with CB Showers and discussed the situation. A miscommunication &/​or misunderstanding between Jamie (the customer service rep) and the stockroom led to me getting info that was not entirely correct. I am happy to report that CB Showers is now going to order the plastic washers I need and provide them at no cost. I’m just waiting to hear back from them about delivery time. Even if they tell me it will take 6 – 8 weeks to get the parts, at least I know they are on their way and I’m not wasting time looking for them elsewhere. And, I suspect that CB Showers will now keep a backup supply of this part. Plus, the supplier will get valuable feedback from CB Showers that the quality of this little plastic washer could probably be improved. So, I think everyone comes out ahead with this resolution. Thanks for saving the situation CB Showers!
Place rating: 5
Burlingame, CA
We needed some minor maintenance done on our shower doors (wear and tear on plastic water stops). They came out and replaced them… great customer service. As usual.
Place rating: 5
San Francisco, CA
Highly recommend these guys. Great products, competitive prices and perfect installation Very happy with their service and professionalism
Place rating: 5
Palo Alto, CA
The guys made us shower enclosure for the steam shower and wall mirror with cutouts for the scones.
Price was great, they did price-​matching to the other company for the mirror.
Did all the measurements and installation.
Great communication. No pressure to upgrade. Give info on what you need. Gave me a great advise, when what I planned could have issues.
Have different options for the handles and hinges. Had all the options we wanted.
We used diamond fusion option^ looks like it works!
Since the walls were not very even, a gap occurred. They promptly came up with solution to fix it.
The only con: they say they are not responsible to fix cracks in the glass tile during hinges installation. I wish they would have someone able to handle this: I plan to install another shower door without having general contractor around, so it would be handy.
Overall after 2 years of construction they are in a list of few I would recommend to a friend, unlike general contractor who recommended them.
Place rating: 5
San Mateo, CA
We had a great experience updating a scanky fiberglas shower door with glass. They were easy to reach. Did the work on time, on bid and even took away that scanky fiberglas door for free! They have a killer business model – do one thing very well!
Place rating: 5
Foster City, CA
CB Showers has a vast selection of tub and shower doors and enclosures and mirrors. We got diamond fusion shower doors which are a breeze to clean for our master shower. Everyone, from the sales staff to the installers did an excellent job. They are holding up well. I was referred to them by The Countertop Store of San Carlos, (see my review for them.) Keep up the good work guys.